Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Completed and filed returns with tax departments at local, state, and federal levels.
Horseback Trail Guide
1 Year 1 Month
Barnsley Resort | 06.2023 - 07.2024
Guided diverse groups through various trails, ensuring safety and enjoyment throughout excursions.
Trained new trail guides on safety protocols and wilderness navigation techniques.
Conducted detailed assessments of trail conditions to recommend necessary maintenance or improvements.
Performed regular safety checks on equipment used during guided hikes, ensuring optimal performance while minimizing risk to guests.
Provided basic riding and safety instructions to guest to insure they have a positive experience.
Insure the cleanliness and safety of the barnyard, recreation area, facilities and equipment.
Receptionist
2 Months
Hometown Tax & Accounting | 02.2024 - 04.2024
Managed front desk operations, ensuring efficient scheduling and coordination of appointments.
Assisted clients with inquiries, providing exceptional customer service and support.
Maintained accurate client records using accounting software, enhancing data retrieval efficiency.
Processed incoming calls and routed messages promptly to appropriate staff members.
Organized filing systems for tax documents, improving accessibility and reducing retrieval time.
Coordinated office supplies inventory, streamlining procurement processes and minimizing shortages.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Dental Hygiene Assistant
4 Months
Grins And Giggles | 02.2023 - 06.2023
Assisted dental hygienists during patient procedures to ensure seamless workflow and optimal patient care.
Prepared treatment rooms and sterilized instruments to maintain high standards of hygiene and safety.
Educated patients on oral hygiene practices, contributing to improved patient compliance and satisfaction.
Managed appointment scheduling and patient records using dental software systems for efficient office operations.
Implemented inventory management practices for dental supplies, minimizing waste and ensuring availability of necessary materials.
Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
Golf Shop Attendee
1 Year 5 Months
Barnsley Resort | 01.2022 - 06.2023
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Actively listened to customers, handling concerns quickly and escalated major issues to supervisor
Received and process stock into inventory management system
Assistant & Receptionist
1 Year 10 Months
Melissa's Hair Beauty & Health Salon | 03.2020 - 01.2022
Assisted stylists in providing exceptional hair and beauty services to clients.
Coordinated appointment scheduling, ensuring efficient salon operations and customer satisfaction.
Managed inventory of beauty products, contributing to organized stock levels and availability.
Offered friendly and efficient service to customers, handled challenging situations with ease
Education
High School Diploma
Adairsville High School | Adairsville | 05-2022
4.0 GPA
Honor Roll
Beta Club Member
Awarded Student of the Year 2020 & 2021
Dual Enrollment
No Degree - Health Science
Georgia Highlands College | Rome, GA
Dean's List (Fall 2021, Spring 2022, Summer 2022, & Fall 2022)