Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline

Hannah Holmes

Bernallio,NM

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to any workplace. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreen's Pharmacy
09.2020 - Current
  • Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
  • Reduced medication errors by conducting thorough drug utilization reviews and providing patient counseling on proper usage.
  • Collaborated with pharmacists to review and verify prescriptions, ensuring accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
  • Assisted in the implementation of new software systems to enhance communication between healthcare providers and improve overall patient care coordination.
  • Streamlined insurance billing procedures to expedite claims processing while reducing errors related to inaccurate coding or incomplete information submission.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
  • Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.

Poison Control Center

University Of New Mexico
09.2021 - 03.2022
  • Enhanced control center efficiency by implementing and optimizing automated monitoring systems.
  • Reduced response times for system alarms and incidents by streamlining communication protocols.
  • Maintained high levels of security and reliability with routine system checks and updates.
  • Collaborated with team members to improve overall control center performance, resulting in increased productivity.
  • Took emergency calls and assisted the callers with their emergencies

Education

Doctor of Pharmacy - Pharmacy

University of New Mexico, Albuquerque, NM
05.2027

Bachelor of Science - Pharmaceutical Sciences

University of New Mexico, Albuquerque, NM
12.2024

High School Diploma -

Saint Pius X Highschool , Albuquerque, NM
05.2019

Skills

  • Insurance Verification
  • Pharmacy Equipment Use
  • Team Collaboration
  • Pharmaceutical Calculations
  • HIPAA Compliance
  • Knowledge of Medical Terms
  • Knowledge of Brand and Generic Drugs
  • Certified Pharmacy Technician (CPhT)

Affiliations

  • University of New Mexico Pharmacy School
  • American Pharmacist Association
  • National Community Oncology Dispensing Association

Certification

PTCB Certified

Certification Number 30161527


Adult Child and Baby First Aid/CPR/AED :

Certification Number: 0110L2G


New Mexico Pharmacist association Immunization Certification:

Certification Number: (UAN# 0104-0000-20-044-H06-T for 0.3 CEUs) (UAN# 0104-0000-21-018-L06-T for 0.2 CEUs)


Pharmacy Intern License:

In progress


Languages

Spanish
Professional Working

Timeline

Poison Control Center - University Of New Mexico
09.2021 - 03.2022
Senior Certified Pharmacy Technician - Walgreen's Pharmacy
09.2020 - Current
University of New Mexico - Doctor of Pharmacy, Pharmacy
University of New Mexico - Bachelor of Science, Pharmaceutical Sciences
Saint Pius X Highschool - High School Diploma,

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Hannah Holmes