Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Bookseller
Barnes And Noble Bookstore
Stockton, CA
09.2021 - Current
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
Processed information and merchandise through POS register system.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Developed strong rapport with customers and created positive impression of business.
Customer Service Associate
The Home Depot Inc
Modesto, CA
05.2020 - 09.2020
Developed and actualized customer service initiatives to decrease wait times.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Trained staff on operating procedures and company services.
Boosted sales revenue by skillfully promoting diverse service options.
Recommended products to customers, thoroughly explaining details.