Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Houde

Lake Elmo,MN

Summary

Dynamic server skilled in cultivating relationships and delivering outstanding customer experiences. Known for strong multitasking abilities and maintaining a welcoming atmosphere, ready to leverage expertise to enhance guest satisfaction and drive sales growth.

Overview

4
4
years of professional experience

Work History

Server

ParT Barn
Lake Elmo, MN
10.2025 - Current
  • Delivered exceptional customer service in fast-paced dining environment
  • Assisted with menu explanations and food recommendations to enhance guest experience
  • Maintained cleanliness and organization of dining area and tables
  • Processed orders accurately using point-of-sale system
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Milwaukee Burger
Hudson, WI
06.2024 - 11.2025
  • Collaborated with kitchen staff to ensure timely food preparation and delivery
  • Managed cash handling procedures during transactions
  • Adapted to diverse customer needs for improved satisfaction
  • Supported team members during peak hours to maintain efficient service
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Delivered exceptional customer service in fast-paced dining environment

5S Manager

Discount Tire
Stillwater, MN
07.2022 - 01.2024
  • Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
  • Trained and mentored team members on operational best practices and safety protocols.
  • Implemented process improvements to enhance workflow efficiency and reduce turnaround time.
  • Managed inventory control, optimizing stock levels to meet customer demand effectively.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.

Education

Tartan Highschool
Oakdale, MN
06.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Service prioritization
  • Sales expertise
  • Suggestive selling
  • Point of sale operation
  • Beverage preparation
  • Tableside etiquette
  • Food sales and promotion
  • Food and beverage pairings
  • Liquor, wine, and food service

Timeline

Server

ParT Barn
10.2025 - Current

Server

Milwaukee Burger
06.2024 - 11.2025

5S Manager

Discount Tire
07.2022 - 01.2024

Tartan Highschool