Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Innes

San Diego,CA

Summary

Highly motivated student with extensive customer service and sales experience. Gifted at working with others from diverse backgrounds and effective in meeting goals in a timely manner. Consistently recognized for being a quick learner with dependable time management skills.

Overview

5
5
years of professional experience

Work History

Team Member

The Look SDSU
09.2021 - Current
  • Collaborated with over 100 team members to develop creative campaigns for social media platforms.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Suggested and implemented new features to develop brand awareness.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Sales Associate

Quiksilver Retail Store
08.2021 - 02.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

Game Scorer

San Diego Adult Basketball League
11.2018 - 02.2023
  • Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
  • Documented game actions to accurately update league, player and team statistics.
  • Controlled game flow to maintain safe and fair environment.
  • Communicated with fans, coaches, players, and other umpires.

Sales Associate

Dr. Martens
09.2020 - 08.2021
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Bachelor of Arts - Political Science And International Studies

San Diego State University
San Diego, CA
05.2024

High School Diploma -

Serra High School
San Diego, CA
06.2020

Skills

  • Effective Selling Techniques
  • Adapt to Diverse Groups
  • Credit and Cash Transactions
  • Microsoft Access
  • Quotas and Goals
  • Team Cooperation

Timeline

Team Member

The Look SDSU
09.2021 - Current

Sales Associate

Quiksilver Retail Store
08.2021 - 02.2023

Sales Associate

Dr. Martens
09.2020 - 08.2021

Game Scorer

San Diego Adult Basketball League
11.2018 - 02.2023

Bachelor of Arts - Political Science And International Studies

San Diego State University

High School Diploma -

Serra High School

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Hannah Innes