Hannah Irwin
Galena,OH
Summary
Customer service professional with expertise in maintaining order accuracy and fostering a positive atmosphere within high-performing teams.
Overview
3
3
years of professional experience
Work History
SALES ASSOCIATE
Madewell
Columbus, Ohio
01.2023 - Current
- Provided exceptional customer service, resulting in high customer satisfaction and retention
- Resolved customer complaints effectively, turning negative experiences into positive outcomes.
NURSES AIDE (PCA)
Willowbrooke
Delaware, Ohio
01.2023 - 05.2024
- Assisted with daily activities of living for patients, including bathing and dressing
- Provided emotional support and companionship to patients
- Helped with meal preparation and feeding for those unable to feed themselves.
NURSES AIDE (PCA)
The Inn at Olentangy Trail
Delaware, Ohio
01.2022 - 01.2022
- Assisted patients with activities of daily living such as bathing, dressing, and feeding
- Provided emotional support to patients and their families during difficult times.
SECRETARY
Booher Family Chiropractic
Westerville, Ohio
01.2022 - 01.2022
- Managed the accurate oversight of document filing, record keeping, and database management.
- Efficiently managed patient appointments and responded to inquiries via phone.
- Responsible for verifying insurance eligibility and collecting patient payments
Education
BA- PSYCHOLOGY -
The Ohio State Univeristy
Columbus, Ohio08.2024
HIGH SCHOOL DIPLOMA -
Olentangy Berlin High School
Delaware, Ohio12.2023
Skills
- Customer service
- Time management
- Problem-solving
- Multitasking
- Organization
- Communication
- Positive and professional
Personal Information
- Date of Birth: 05/10/05
- Nationality: American
Affiliations
- I graduate High School with Honors and I am currently in the Honors College at The Ohio State University
References
References available upon request.
Timeline
SALES ASSOCIATE
Madewell
01.2023 - Current
NURSES AIDE (PCA)
Willowbrooke
01.2023 - 05.2024
NURSES AIDE (PCA)
The Inn at Olentangy Trail
01.2022 - 01.2022
SECRETARY
Booher Family Chiropractic
01.2022 - 01.2022
BA- PSYCHOLOGY -
The Ohio State Univeristy
HIGH SCHOOL DIPLOMA -
Olentangy Berlin High School