Hannah Jakos
Egg Harbor,NJ
Summary
Professional hospitality worker with strong background in delivering exceptional experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and trust.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Fitzpatricks Deli and Steakhouse
06.2021 - Current
- Cultivated personal relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, while ensuring smooth operations.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cocktail Server
Harrah's Casino
05.2024 - 10.2024
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Provided flexibility in scheduling availability, by working various shifts including weekends, holidays, and late nights based on business needs.
Marketing Manager
Cleaner Appeal Cleaning Services
05.2022 - 10.2024
- Boosted brand awareness and generated leads while managing internal and external marketing strategies
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Education
No Degree - Business
Atlantic Cape Community College
Mays Landing, NJ05-2027
Skills
- Customer satisfaction
- Professional appearance
- Guest service
- Cash handling
Timeline
Cocktail Server
Harrah's Casino
05.2024 - 10.2024
Marketing Manager
Cleaner Appeal Cleaning Services
05.2022 - 10.2024
Restaurant Server
Fitzpatricks Deli and Steakhouse
06.2021 - Current
No Degree - Business
Atlantic Cape Community College
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