Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Johnson

Mesa,AZ

Summary

Motivated hospitality and customer service associate with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Server & Bar Manager

Key Largo
07.2022 - 12.2023
  • Working shift lead ensuring customer service levels, staffing, and financial accountability
  • Collected payments for food/beverages and balanced cash receipts at the end of shift
  • Balanced scheduling to ensure exceptional customer service while maximizing profitability
  • Was promoted to Bar Manager in a short period of time due to my exceptional customer service skills and attention to detail.

Barista

Scooters Coffee
11.2021 - 04.2023
  • Provided upbeat and timely service during the ordering and fulfillment process
  • Made drinks efficiently and to standards leading to guest loyalty
  • Collaborated with crew members to accomplish tasks throughout the shift

Cashier/Closing Supervisor

Food Pride
08.2017 - 07.2021
  • Promoted to closing supervisor after proven track record of going above and beyond in all duties throughout the shift
  • Led closing shift responsibilities managing tasks such as supervising store set, cleanliness, and readiness for the following day
  • Known to jump in and complete whatever job function was needed

Swine Technician Intern

Pipestone Systems
04.2020 - 05.2020
  • Administered multiple vaccines to piglets for health
  • Assisted struggling sows through birth by aiding the process
  • Provided eating materials for sows in the farrowing rooms

Education

Agriculture Science Bachelor's Degree -

South Dakota State University
Brookings, SD
05.2023

Agriculture Business Associate's of Applied Science Degree -

Ridgewater College
Willmar, MN
05.2021

Skills

    • Team leader/Team player
    • Enhanced knowledge of multiple point-of-sale systems
    • Gets along well with others
    • Efficient Office 365 applications
    • Food Running
    • Table Setting
      • Guest Engagement
      • Table Bussing
      • Beverage Preparation
      • Safe Food Handling
      • Order Accuracy
      • Food Delivery

Timeline

Server & Bar Manager

Key Largo
07.2022 - 12.2023

Barista

Scooters Coffee
11.2021 - 04.2023

Swine Technician Intern

Pipestone Systems
04.2020 - 05.2020

Cashier/Closing Supervisor

Food Pride
08.2017 - 07.2021

Agriculture Science Bachelor's Degree -

South Dakota State University

Agriculture Business Associate's of Applied Science Degree -

Ridgewater College

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Hannah Johnson