Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Johnson

Toledo,OH

Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Dollar General
Toledo, OH
04.2023 - 09.2023
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Processed payments promptly for customers to exceed productivity standards.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.

General Laborer

NuCentury Textile Services
Toledo, Ohio
05.2022 - 09.2023
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Participated in company training sessions to improve skills and boost process knowledge.
  • Printed and applied shipping labels for boxes and packages according to product distribution instructions.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Assisted electricians with running wires through conduit systems during installation.

Education

Associate of Applied Science - Healthcare Management

Ultimate Medical Academy - Clearwater
Clearwater, FL
11-2024

Skills

  • Team Leadership
  • Cash Drawer Reconciliation
  • Adaptability and Dependability
  • POS System Operation

Timeline

Cashier Team Lead

Dollar General
04.2023 - 09.2023

General Laborer

NuCentury Textile Services
05.2022 - 09.2023

Associate of Applied Science - Healthcare Management

Ultimate Medical Academy - Clearwater

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Hannah Johnson