Hannah Johnson

Jacksonville,AR

Summary

Hardworking hostess/server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking a challenging and rewarding position that utilizes my skills to contribute to the success and growth of the company.

Overview

years of professional experience

Work History

HOST / SERVER

Feastors

4218 E Kiehl Ave Sherwood, AR 72120

03.2024 - 05.2024

During my time as a host and server, I excelled in various aspects of guest service, including promptly greeting and seating guests, offering menu recommendations tailored to their preferences, and demonstrating a thorough understanding of menu items and preparation techniques to aid in their decision-making process
I consistently ensured the accuracy and efficiency of food and beverage orders, facilitating seamless communication with kitchen staff
Delivering orders promptly and with attention to detail, I upheld the restaurant's standards for presentation and quality
Recognizing and fulfilling guests' needs proactively, I contributed to enhancing their overall dining experience
Additionally, I efficiently handled cash and credit card transactions, maintaining accuracy and providing guests with prompt receipts
Diligently maintaining cleanliness and organization in the dining area, I collaborated closely with team members to ensure smooth service and support overall restaurant operations.

STYLIST

Maurices

3929 McCain Blvd North Little Rock AR 72116

02.2020 - 10.2021

As a retail worker, I was responsible for providing excellent customer service, managing inventory, stocking and merchandising products, and processing transactions
I was also responsible for maintaining a clean and organized store environment
One of my biggest accomplishments in this role was achieving and exceeding sales targets by offering personalized recommendations and providing excellent customer service
By building rapport with customers and understanding their needs, I was able to increase sales and improve the overall customer experience
In addition, I developed a streamlined process for inventory management and stocking, which resulted in improved efficiency and accuracy
This process helped to ensure that the store had the right products in stock at the right time, which helped to improve customer satisfaction ratings and reduce stockouts
Finally, I successfully implemented visual merchandising strategies to increase sales and improve the overall customer experience
By creating eye-catching displays and organizing products in a way that made it easy for customers to find what they were looking for, I was able to increase sales and improve customer engagement
Overall, my experience as a retail worker has provided me with valuable skills in customer service, inventory management, and visual merchandising, as well as a strong understanding of the retail industry.

WAITRESS

Sunny Side Up Cafe

14306 AR-107 Jacksonville AR 72076

05.2019 - 11.2020

As a waitress in a cafe, I was responsible for taking orders, serving food and drinks, and processing payments
I was also responsible for maintaining a clean and organized dining area and ensuring that customers had an enjoyable dining experience
One of my biggest accomplishments in this role was consistently meeting or exceeding sales targets through the use of upselling and suggestive selling techniques
By offering customers additional menu items or drinks, I was able to increase sales and improve the overall customer experience
In addition, I maintained a high level of accuracy and attention to detail in taking orders and processing payments
This resulted in a low number of customer complaints and errors in orders, which helped to improve the overall reputation of the cafe
Overall, my experience as a waitress in a cafe has provided me with valuable skills in communication, multitasking, and attention to detail, as well as a strong understanding of customer service and the hospitality industry.

Education

CRIMINAL JUSTICE -

Arkansas State University Beebe

Bebee, AR

01.2024

Skills

Customer Service
Excellent communication skills
Problem-solving skills
Detail Oriented
Team Collaboration

Effective Time Management
Exceptional communication
Upselling products
Developing sales strategies
Multitasking proficiency

Recommendations

Kylei Knight, I highly recommend Hannah Johnson for any position in your organization. During our conversations, I was impressed with Hannah Johnson's strong communication skills, ability to multitask and prioritize tasks, and attention to detail. She demonstrated a strong understanding of hard work and determination and has a proven track record of achieving goals and exceeding expectations. I hope this recommendation is helpful in your job search

Timeline