Sydney Busse
Cedar Rapids,IA
Summary
Motivated sales professional with experience in customer-facing roles and a passion for leveraging technology to drive business success. Skilled in prospecting, assessing client needs, and presenting tailored solutions. Proficient in CRM systems and sales tools, with a proven ability to build relationships and exceed targets. Eager to excel in healthcare technology sales.
Overview
7
7
years of professional experience
Work History
Host / Server
Chili's Bar and Grill
09.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Patient Care Technician, Emergency Department
Mercy Hospital
08.2022 - 09.2023
- Streamlined workflow within the Emergency Department by actively identifying bottlenecks that impeded efficiency and collaborating with the multidisciplinary team to resolve them.
- Collaborated with other healthcare professionals in the emergency department to ensure seamless coordination of care.
- Conducted hourly rounding on assigned patients for consistent assessment of well-being or changes in condition requiring intervention or escalation to nursing staff.
- Reduced wait times for patients by efficiently triaging cases and assigning appropriate resources based on urgency.
Sales Associate
Tilly's Clothing Store
05.2018 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Consistently achieved top sales performance with an average daily sales (ADS) of $87.24 and a highest sale value of $1,134.
Education
Bachelor of Science - Healthcare Administration
Mount Mercy University
Cedar Rapids, IA05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Detail-oriented
- Professional appearance
- Time management
- Direct patient care
- Pharmaceutical Knowledge
Timeline
Host / Server
Chili's Bar and Grill
09.2024 - Current
Patient Care Technician, Emergency Department
Mercy Hospital
08.2022 - 09.2023
Sales Associate
Tilly's Clothing Store
05.2018 - 08.2022
Bachelor of Science - Healthcare Administration
Mount Mercy University
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