Sydney Busse
Cedar Rapids,IA
Summary
Motivated sales professional with experience in customer-facing roles and a passion for leveraging technology to drive business success. Skilled in prospecting, assessing client needs, and presenting tailored solutions. Proficient in CRM systems and sales tools, with a proven ability to build relationships and exceed targets. Eager to excel in healthcare technology sales.
Overview
7
7
years of professional experience
Work History
Host / Server
Chili's Bar and Grill
Cedar Rapids, IA
09.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Patient Care Technician, Emergency Department
Mercy Hospital
Cedar Rapids, IA
08.2022 - 09.2023
- Streamlined workflow within the Emergency Department by actively identifying bottlenecks that impeded efficiency and collaborating with the multidisciplinary team to resolve them.
- Collaborated with other healthcare professionals in the emergency department to ensure seamless coordination of care.
- Conducted hourly rounding on assigned patients for consistent assessment of well-being or changes in condition requiring intervention or escalation to nursing staff.
- Reduced wait times for patients by efficiently triaging cases and assigning appropriate resources based on urgency.
Sales Associate
Tilly's Clothing Store
Long Beach, CA
05.2018 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Consistently achieved top sales performance with an average daily sales (ADS) of $87.24 and a highest sale value of $1,134.
Education
Bachelor of Science - Healthcare Administration
Mount Mercy University
Cedar Rapids, IA05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Detail-oriented
- Professional appearance
- Time management
- Direct patient care
- Pharmaceutical Knowledge
Timeline
Host / Server
Chili's Bar and Grill
09.2024 - Current
Patient Care Technician, Emergency Department
Mercy Hospital
08.2022 - 09.2023
Sales Associate
Tilly's Clothing Store
05.2018 - 08.2022
Bachelor of Science - Healthcare Administration
Mount Mercy University