Hannah Jones
George West ,TX
Summary
With a proven track record at University Health, I excel in vital signs monitoring and delivering compassionate care, enhancing patient satisfaction significantly. My expertise in emergency response, coupled with a knack for training peers, showcases a blend of technical proficiency and empathetic patient interaction. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers six years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician- Oncology
University Health
12.2023 - Current
- Numerous "Sunshine" nominations and awards.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Supported needs of 20+ patients under acute, emergency care.
Server Trainer
Chuys TexMex
08.2018 - 06.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
Patient Care Technician
Baylor Scott and White Health
12.2020 - 11.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Supported needs of 15+ patients under acute care.
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio, TX09.2025
High School Diploma -
Rouse High School
Leander, TX06.2018
Skills
- Google Workspace (Drive, Sheets)
- Microsoft 365 (Excel, Access, Word, Powerpoint, Outlook)
- Project Management
- Electronic Medical Record Software
- Record Keeping
- POS systems
- Computer Experience (Apple, Microsoft)
- Multitasking
- Head to Toe Assessment
- Foley Placement
- Blood Draw
- IV Start
- Tracheostomy Care
- Mental Health Screening
Certification
- Basic Life Support Certification (BLS)
Timeline
Patient Care Technician- Oncology
University Health
12.2023 - Current
Patient Care Technician
Baylor Scott and White Health
12.2020 - 11.2022
Server Trainer
Chuys TexMex
08.2018 - 06.2023
Bachelor of Science - Nursing
Galen College of Nursing
High School Diploma -
Rouse High School
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