HANNAH KEHOE
Richmond,VA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Secret Sandwich Society
08.2021 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Assisted with training of new staff members
- Used focus and memorization skills to keep track of tables and remember orders.
Vice President of Philanthropy and Service
Virginia Commonwealth University, College Panhellenic Council
03.2023 - 03.2024
- Designed comprehensive communication plans for promoting philanthropic activities across multiple channels
- Organized special events such as galas or golf tournaments that raised funds for specific projects or causes
- Built relationships with both local and national organizations
- Served as a spokesperson for the council at community events both in person and online
- Attended weekly meetings to discuss goals for future events, and how to generate success
- Coordinated special events designed to raise funds for specific causes or projects
- Developed strategies to encourage new and increased contributions
- Curated social media content and managed accounts to increase engagement
- Worked closely with team, gaining knowledge of day-to-day processes and duties
- Brainstormed creative ideas to improve branding and company messages
- Collaborated with designers to create visuals for digital campaigns.
Server/Hostess
The Continental Westhampton
01.2018 - 08.2021
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions
- Monitored customer feedback and confirmed customer satisfaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Created and maintained optimal communication chain, reducing guest dissatisfaction.
Education
Bachelor of Fine Arts (B.F.A) - Communication Arts
Virginia Commonwealth University
Richmond, VA05.2024
Skills
- Strategic Planning
- Time Management
- Impact Measurement
- Volunteer Management
- Board Relations
- Public Speaking
- Marketing Strategy
- Event Planning
- Social Media
Websites
Certification
- Google Analytics Certified
- Google Ads Certified
References
References available upon request
Timeline
Vice President of Philanthropy and Service
Virginia Commonwealth University, College Panhellenic Council
03.2023 - 03.2024
Server
Secret Sandwich Society
08.2021 - Current
Server/Hostess
The Continental Westhampton
01.2018 - 08.2021
Bachelor of Fine Arts (B.F.A) - Communication Arts
Virginia Commonwealth University
- Google Analytics Certified
- Google Ads Certified
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