Dynamic Restaurant Manager with a proven track record at Ojos Locos Sports Cantina and Pappadeaux Seafood Kitchen excelling in team management and customer engagement. Skilled in complaint resolution and inventory control, I fostered a culture of customer satisfaction, leading to enhanced loyalty and operational efficiency. Passionate about delivering exceptional customer service and assistance.
Assisted in maintaining a dynamic and organized environment for high-volume dining services.
Developed well-rounded expertise by working in multiple areas including service and kitchen.
Addressed guest complaints, managed refunds, and coordinated effective resolutions among different roles.
Efficiently oversaw the restaurant across multiple roles.
Expert in accurate data entry and transaction management.