Hannah Lenes
Medford,MA
Summary
Strategic professional in human resources management, known for high productivity and efficiency in task completion. Possess specialized skills in employee relations, compliance with labor laws, and talent acquisition strategies. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
9
9
years of professional experience
Work History
Senior Recruiter
Favorite Healthcare Staffing
Boston , MA
2022.08 - Current
- Manages recruitment efforts for the per diem pool within the branch, including comprehensive training for new recruiters and oversight of staffing processes to ensure efficiency
- Achieved the distinction of becoming the #2 recruiter in billing since 2010 within the company, despite joining in 2021, through diligent efforts and a commitment to excellence
- Increased weekly revenue billing by 338%, exceeded personal weekly billing quota by 354%
- Member of an elite group of the top recruiter from each region who meet weekly to strategize and implement improvements for the company
- Provides customer service to candidates, clinicians and clients by being on call 24/7 in the case an issue occurs
- Fosters professional relationships with various healthcare institutions daily, promptly addressing their needs and concerns
- Resolves all incoming HR issues immediately and directly with all parties involved using good judgment to reach quality decisions
- Completes incident reports, including disciplinary actions such as termination when required, and communicate termination decisions to affected individuals
- Utilizes HTML external requirement templates to post marketing orders on leading job boards, optimizing visibility for recruitment efforts
- Ensures compliance with company policies and regulations, particularly for Joint Commission audits.
Recruiter
Favorite Healthcare Staffing
Boston , MA
2021.02 - 2022.08
- Developed a comprehensive understanding of all branch office operations
- Recruited a diverse range of clinicians, including Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Nurse Practitioners, and Doctors, for employment with the company
- Sourced and recruited allied health professionals, such as Physical Therapists, Occupational Therapists, and Medical Technologists, for employment opportunities
- Conducted candidate interviews and coordinated interviews with hiring managers for healthcare positions in New England
- Utilized social media platforms, including Indeed, LinkedIn, Facebook, and CareerBuilder, to source candidates for various positions
- Managed federal background checks and drug screening processes for new applicants
- Evaluated applicants' qualifications through comprehensive interviews, skills assessments, and examinations
- Monitored and ensured the validity of external employees' qualifications by requesting updated copies of expired credentials.
Beverage Cart Attendant
Merrimack Valley Golf Course
Methuen , MA
2020.06 - 2020.12
- Restocked beverage cart with fresh products, managed cart maintenance, and submitted inventory reports
- Provided excellent customer service at large tournaments and member events
- Upsold customers and increased beverage cart revenue.
Waitress
Brick and Ash
Newburyport , MA
2016.08 - 2018.08
- Memorized restaurant's wine and appropriate entrée pairings, leading to daily increases in overall alcohol sales
- Maintained excellent customer service while attending 8+ tables at a time
- Lead in-depth training for proper food handling techniques, and cleaning processes to new employees.
Head Camp Counselor
Cedardale Summer Camp
Groveland , MA
2015.05 - 2018.08
- Created weekly progress reports to parents highlighting achievements and/or behavioral issues
- Organized training for camp counselors to ensure health and safety standards were upheld
- Implemented a step-by-step conflict resolution practice for children displaying poor behavior resulting in a 10% decrease in conflict among campers.
Waitress
- Provided friendly and efficient customer service in a fast-paced environment
- Met customers' needs by processing beverage and food orders accurately and in a timely manner
- Operated POS terminals to input customer orders, swipe credit cards, and enter cash amounts received.
Education
Bachelor of Science in Business Management - Business Management
Merrimack College, Gerard School of Business
05.2020
Skills
- Teamwork & Collaboration
- Compensation & Contract Negotiation
- Talent Acquisition & Recruiting
- Interview Techniques & Applicant Tracking
- Process Improvement & Data-Driven Decisions
- Outbound Calling & Cold Calling
- Employment Verification & Background Checks
- Client Development & Relationship Management
- SHRM Standards & HR Policies
- Performance Evaluation & New Hire Orientation
- Administrative Skills & Time Management
- HIPAA Expertise & Employment Law Knowledge
- Strategic Sourcing & Candidate Pipeline
- Networking & Partnership Development
Activities
- Theta Phi Alpha, North Andover, MA, Head Recruitment Chair, 01/01/17, 05/01/20, Planned, organized, and managed all recruitment events and activities bringing in 50+ new members a semester
- Greek Panhellenic Council, North Andover, MA, VP of Recruitment & Marketing, 01/01/18, 12/01/18, Collaborated with council to manage and increase safety of students across all Greek organizations
- Habitat for Humanity, Lawrence, MA, Volunteer, 12/01/17, 05/01/18, Assisted in the development of neighborhoods of at-risk families by improving the houses and landscape
- Lazarus House of Ministries, Lawrence, MA, Volunteer, 05/01/16, 05/01/18, Prepared and served hot meals to the guests of the ministry
Timeline
Senior Recruiter
Favorite Healthcare Staffing
2022.08 - Current
Recruiter
Favorite Healthcare Staffing
2021.02 - 2022.08
Beverage Cart Attendant
Merrimack Valley Golf Course
2020.06 - 2020.12
Waitress
Brick and Ash
2016.08 - 2018.08
Head Camp Counselor
Cedardale Summer Camp
2015.05 - 2018.08
Waitress
Bachelor of Science in Business Management - Business Management
Merrimack College, Gerard School of Business
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