Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Lombardo

Rigby,ID

Summary

Professional with strong background in food service, specializing in efficient order management and exceptional customer service. Consistently ensures smooth operations and timely delivery in fast-paced environment. Highly adaptable team player focused on achieving results and meeting customer expectations. Skilled in multitasking, communication, and problem-solving.

Overview

3
3
years of professional experience

Work History

To-Go Specialist

Applebees
04.2024 - 05.2025
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Handled high-stress situations, resolving customer concerns promptly and professionally.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.

Bakery Clerk

Broulims
08.2023 - 02.2024
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Inspected goods to establish accurate pricing and labeling.

Housekeeping

Bailey Christensen
05.2023 - 07.2023
  • Maintained accurate records of housekeeping activities, including room status reports, work orders, and inspection results.
  • Maximized store cleanliness by assigning daily housekeeping tasks, inspecting workspaces periodically throughout each shift.
  • Performed laundry, grocery shopping and other housekeeping duties as instructed by client.
  • Enforced company safety, cleanliness, and sanitation policies by maintaining effective housekeeping standards.

Store Clerk

Broulims
02.2022 - 04.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.

Education

High School Diploma -

Rigby Highschool
Highschool
05-2024

Skills

  • Strong multitasking
  • Phone etiquette
  • Quick learner
  • Initiative-taking
  • Food presentation
  • Order accuracy
  • Cleanliness
  • Goal oriented
  • Detail-oriented
  • People skills

Timeline

To-Go Specialist

Applebees
04.2024 - 05.2025

Bakery Clerk

Broulims
08.2023 - 02.2024

Housekeeping

Bailey Christensen
05.2023 - 07.2023

Store Clerk

Broulims
02.2022 - 04.2023

High School Diploma -

Rigby Highschool