Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Long

Lima,OH

Summary

Professional and caring individual, working at Springview Manor Nursing Home. I am skilled in creating connections with residents and their families to create the best environment for them to live in. Working with nursing aides to provide the best care to our residents. Demonstrated ability to lead and innovate in fast-paced environments, significantly contributing to team and resident satisfaction.

Overview

3
3
years of professional experience

Work History

Life Enrichment Associate

Springview Manor
09.2023 - Current
  • Evaluated program effectiveness through regular feedback from residents, staff, and families, leading to continuous improvement efforts.
  • Developed strong relationships with families and caregivers, providing updates on resident progress and involving them in enrichment activities.
  • Championed the importance of life enrichment within the organization, contributing to broader organizational understanding and support for resident wellbeing initiatives.
  • Fostered social connections between residents through group activities such as discussion clubs, game nights, or shared meals.
  • Advocated for person-centered care by incorporating resident feedback into program design, ensuring a sense of autonomy and ownership.
  • Enhanced residents'' quality of life by planning and executing diverse recreational activities tailored to individual interests.

Hostess

Bob Evans Restaurant
08.2021 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

Associate of Science - Nursing

James A Rhodes State College
Lima, OH
06.2026

High School Diploma -

Shawnee High School
Lima, OH
05.2024

Skills

  • Dementia Care
  • Adaptive Programming
  • Activity Coordination
  • Disability Support
  • Behavioral support
  • Creative Program Development
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Decision-Making
  • Relationship Building
  • Emotional Support

Timeline

Life Enrichment Associate

Springview Manor
09.2023 - Current

Hostess

Bob Evans Restaurant
08.2021 - 09.2023

Associate of Science - Nursing

James A Rhodes State College

High School Diploma -

Shawnee High School

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Hannah Long