Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mia Cisco

Magnolia,TX

Summary

Driven by a passion for enhancing community well-being, I leveraged skills in dementia care and team leadership at Creasy Springs Health Campus to significantly improve resident engagement and satisfaction. My adeptness in adaptive programming and problem-solving fostered a cohesive team environment, directly contributing to the development of impactful, resident-centered enrichment programs. I am now looking to broaden my skill set and explore new career possibilities.

Overview

3
3
years of professional experience

Work History

Life Enrichment Associate

Creasy Springs Health Campus
01.2023 - 05.2024
  • Fostered social connections between residents through group activities such as discussion clubs, game nights, or shared meals.
  • Conducted assessments of resident needs and preferences, using data-driven insights to inform program development and implementation.
  • Trained new Life Enrichment Associates on best practices, contributing to an efficient and cohesive team environment.
  • Cultivated a sense of purpose in senior living communities through volunteer projects that aligned with individual passions and skills.
  • Developed strong relationships with families and caregivers, providing updates on resident progress and involving them in enrichment activities.



Manager

Igloo Frozen Custard
03.2021 - 12.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

Associate of Applied Science - Finance

Ivy Tech Community College of Indiana
Lafayette, IN
05.2024

Skills

  • Dementia Care
  • Activity Coordination
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Organizational Skills
  • Excellent Communication
  • Team Leadership
  • Computer Proficiency

Languages

German
Limited Working

Timeline

Life Enrichment Associate

Creasy Springs Health Campus
01.2023 - 05.2024

Manager

Igloo Frozen Custard
03.2021 - 12.2022

Associate of Applied Science - Finance

Ivy Tech Community College of Indiana

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