Hannah Lucas
Highland,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Contact Lens Specialist
Metro Eye Care
Edwardsville, IL
09.2023 - Current
- Instructed customers on how to care for, insert and remove contact lenses.
- Assisted in the selection of contact lenses, based on customer needs, and ordered appropriately.
- Ordered inventory supplies as needed to ensure adequate stock levels.
- Received incoming shipments of contact lenses, stored them properly, and recorded inventory levels.
- Prepared orders for shipping or pickup by customers according to company policy.
- Answered patient questions relating to contact lens usage or buying.
Medical Receptionist
Metro Eye Care
12.2022 - Current
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Verified insurance coverage for appointments and submitted insurance claims
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Optometric Technician
Eigenbrodt Vision Center
04.2022 - 12.2022
Eigenbrodtach use.
Chiropractic Assistant
O'Fallon Pain Relief Associates
05.2018 - 01.2021
- Performed electric muscle stimulation and mechanical traction therapies on patients under doctor supervision.
- Demonstrated, instructed and assisted patients in rehabilitative exercises to gain strength and recover from injuries or chronic pain
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Childcare Provider
Childcare
Highland, IL
01.2015 - 04.2022
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Summer Internship
Center for Student Missions
Boston, MA
06.2016 - 08.2016
- Hosted youth groups on mission trips, navigated them to different ministry sites, volunteered alongside them, worked as a bridge between groups and ministry partners.
Sales Associate
Highland Resale
Highland, IL
01.2012 - 01.2015
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Some College (No Degree) - Psychology, Family Studies, Criminology
Southeast Missouri State University
12-2024
Some College (No Degree) - Psychology
Greenville College
Skills
- Verbal Communication
- Active Listening
- Task Prioritization
- Friendly, Positive Attitude
- Self-Directed
- Multitasking
- Organization and Time Management
- Data Management
- Cultural Awareness
Timeline
Contact Lens Specialist
Metro Eye Care
09.2023 - Current
Medical Receptionist
Metro Eye Care
12.2022 - Current
Optometric Technician
Eigenbrodt Vision Center
04.2022 - 12.2022
Chiropractic Assistant
O'Fallon Pain Relief Associates
05.2018 - 01.2021
Summer Internship
Center for Student Missions
06.2016 - 08.2016
Childcare Provider
Childcare
01.2015 - 04.2022
Sales Associate
Highland Resale
01.2012 - 01.2015
Some College (No Degree) - Psychology, Family Studies, Criminology
Southeast Missouri State University
Some College (No Degree) - Psychology
Greenville College
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