Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hannah Macatangay

Sacramento,CA

Summary

Experienced with designing and delivering impactful training materials. Utilizes innovative methods to engage and develop team members. Track record of fostering culture of continuous learning and improvement.

Overview

9
9
years of professional experience

Work History

Training Leader

Panda Express
03.2024 - Current
  • Enhanced employee performance by developing and implementing comprehensive training programs with University of Panda.
  • Evaluated training needs through assessments and feedback, leading to tailored training interventions.
  • Established a learning culture within the organization, encouraging continuous professional development for all staff members.
  • Delivered impactful trainings across multiple formats such as classroom instruction, virtual learning, and one-on-one coaching sessions.

General Manager

Panda Express
11.2021 - 02.2024
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Shift Leader / Counter Help

Panda Express
02.2018 - 05.2020
  • Completed cash and credit card transactions accurately using POS software.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Trained new employees and delegated daily tasks and responsibilities.

Cashier

McDonald's
01.2017 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science - Social Sciences

American River College
Sacramento, CA
05-2022

Skills

  • Team management
  • Collaborative learning
  • Problem-solving
  • Training and mentoring
  • Operations management

Accomplishments

Trained 31 managers

Timeline

Training Leader

Panda Express
03.2024 - Current

General Manager

Panda Express
11.2021 - 02.2024

Shift Leader / Counter Help

Panda Express
02.2018 - 05.2020

Cashier

McDonald's
01.2017 - 01.2018

Associate of Science - Social Sciences

American River College

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