Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Masserant

Newport

Summary

Dynamic and empathetic professional with experience at Starbucks, excelling in crafting high-quality beverages and training new staff. Recognized for strong attention to detail and effective time management, ensuring optimal customer satisfaction and operational efficiency. Proven ability to collaborate in fast-paced environments while maintaining a friendly demeanor.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
12.2024 - Current
  • Crafted high-quality beverages to meet customer preferences and maintain product consistency.
  • Operated espresso machines and brewing equipment with precision to ensure optimal flavor extraction.
  • Trained new baristas on beverage preparation techniques and customer service protocols.
  • Managed inventory levels of coffee beans, syrups, and supplies for efficient operations.

Childcare Provider

Home-based
05.2023 - 06.2025

-Worked with children from multiple families, being aged from 7 months to 9 years.

-Worked with children with autism and provided medications and supplements correctly while assuring a consistent routine.

-Planned age-appropriate activities for the children.

-Prepped meals and did light housework, while maintaining a clean, fun and safe environment for the children.

  • Supervised daily activities, ensuring a safe and engaging environment for children.

Fast Food Team Member

Panda Express
12.2021 - 11.2024
  • Provided excellent customer service by greeting and assisting patrons promptly.
  • Operated kitchen equipment safely while preparing food items according to company standards.
  • Maintained cleanliness and organization of workstations to ensure a hygienic environment.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.

Education

Associate of Science - Social Work

Monroe County Community College
Monroe, MI
05-2026

High School Diploma -

Ida High School
Ida, MI
05-2022

Skills

  • Effective time management
  • Friendly demeanor
  • Strong attention to detail
  • Empathetic
  • Collaborative team member

Certification

Protecting God's Children Certification

(Earned through VIRTUS online training)

Timeline

Barista

Starbucks
12.2024 - Current

Childcare Provider

Home-based
05.2023 - 06.2025

Fast Food Team Member

Panda Express
12.2021 - 11.2024

Associate of Science - Social Work

Monroe County Community College

High School Diploma -

Ida High School