Hannah McDaniel
Hawesville,KY
Summary
Dedicated Mortgage professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure, utilizing lender guidelines and adapting to new situations and challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Processor
Bank Of England Mortgage
Owensboro, Kentucky
11.2020 - 04.2022
- Collaborated with Loan Officers and Assistants to provide timely, accurate service for clients throughout entire mortgage process.
- Handled any conditions sent from underwriting departments.
- Reviewed Investor Guidelines to better prepare for underwriting conditions.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, VA, & USDA loans.
Mortgage Loan Processor
U.S. Bank Home Mortgage
Owensboro, Kentucky
12.2017 - 11.2020
- Communicated with originator and applicant concerning progress of loan file.
- Worked with customers via telephone to answer questions, process transactions and resolve issues.
- Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Sales Support Representative
AT&T Wireless
Owensboro, Kentucky
08.2013 - 11.2017
- Performed monthly audits on all merchandise.
- Performed daily audits on all cash.
- Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
- Learned and frequently used multiple sales systems to investigate, track and correct compliance issues.
- Completed monthly sales reports to highlight trends and help with team strategizing.
Education
University of Kentucky
Lexington, KYAssociate of Science - General
Owensboro Community And Technical College
Owensboro, KYHigh School Diploma -
Daviess County High School
Owensboro, KYSkills
- Desktop Underwriter
- Loan Paperwork
- Critical Thinking
- Federal Statutes
- Mortgage Loan Processing
- Program Requirements
- Government Lending
- Regulatory Compliance Documentation
Timeline
Mortgage Loan Processor
Bank Of England Mortgage
11.2020 - 04.2022
Mortgage Loan Processor
U.S. Bank Home Mortgage
12.2017 - 11.2020
Sales Support Representative
AT&T Wireless
08.2013 - 11.2017
University of Kentucky
Associate of Science - General
Owensboro Community And Technical College
High School Diploma -
Daviess County High School