Hannah McDermott
Green Bay
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2026
2026
years of post-secondary education
Work History
Server/Shift Manager
Rockyz
Green Bay
08.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled customer inquiries and resolved issues promptly and courteously.
- Supported training of new servers in restaurant protocols and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Supervised staff during shifts to ensure smooth operations and high service standards.
- Coordinated team schedules to optimize coverage and enhance productivity on the floor.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
Exeter High School
Exeter, CAMechanical Engineering
University of Wisconsin, Green Bay
Green Bay, WI 09.2025 -
Skills
- Customer service
- Staff supervision
- Cash management
- Training support
Timeline
Mechanical Engineering
University of Wisconsin, Green Bay
09.2025 -
Server/Shift Manager
Rockyz
08.2025 - Current
Exeter High School