Hannah McMichen
Louisville ,KY
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Business Development Representative
SET Logistics
12.2023 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Delivered consistent revenue growth through effective negotiation of contracts and pricing strategies.
- Boosted brand awareness by representing the company at industry events and conferences.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
Real Estate Agent
Keller Williams
01.2021 - 03.2024
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Inside Sales Account Manager
Severe Service Specialist
03.2020 - 11.2023
- Increased customer satisfaction by providing personalized account management and addressing clients'' needs promptly.
- Expanded client base through targeted outreach efforts, resulting in increased revenue for the company.
- Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
- Delivered informative and engaging product presentations, showcasing the value of our offerings to prospective clients.
Manager / Marketer
Texas Roadhouse
08.2017 - 01.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Business Management
University of Pikeville
Pikeville, KYHigh School Diploma -
Fairdale High School
Fairdale, KY05.2017
Skills
- Lead prospecting
- Business Relationship Management
- Account development
- Performance Tracking
- Relationship Building
Timeline
Business Development Representative
SET Logistics
12.2023 - Current
Real Estate Agent
Keller Williams
01.2021 - 03.2024
Inside Sales Account Manager
Severe Service Specialist
03.2020 - 11.2023
Manager / Marketer
Texas Roadhouse
08.2017 - 01.2020
Business Management
University of Pikeville
High School Diploma -
Fairdale High School
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