Hannah McSpadden
Summary
Reliable public servant with extensive knowledge in education and administrative duties. Professional and hardworking with background overseeing accounts and handling multiple duties at one time. Team-oriented with strong organizational and communication skills.
Overview
12
12
years of professional experience
Work History
Medical Billing Assistant
Physical Therapy Institute
02.2023 - Current
- Communicated with insurance providers to resolve denied claims
- Handled account payments and provided information regarding outstanding balances
- Worked rejections
- Handled all incoming medical records requests
- Provided front office staff with itemized billing statements and receipts for patients
- Reviewed and submitted all charges to insurance for payment
Library Assistant
Central Arkansas Library System
10.2013 - 08.2021
- Handled check-in and check-out process of library books and materials at circulation desk
- Organized library shelves, materials and equipment in clear, alphabetized order
- Oversaw branch's entire audiovisual collection and processed new materials
- Helped patrons locate resources using catalog and circulation systems
- Facilitated in-house adult program once a week
- Assisted patrons on public computers and personal devices
Library Clerk
William F. Laman Public Library
10.2011 - 10.2014
- Answered patron questions in-person or by phone regarding library services and resources
- Checked library materials in and out and was responsible for shelving books in their correct location
- Arranged special book displays for the public
- Created purchase orders
- Provided coverage in the Teen area when staffing was needed
- Worked security in the art gallery
Education
Bachelor of Arts - Creative Writing
University of Central Arkansas
Conway, AR2009
Skills
- Paperwork and documentation
- Customer Service
- Electronic Claims
- Billing and Invoicing
- Microsoft Office
- Account Management
- Correspondence
- Team Collaboration
- Collection development
- Clerical Support
Timeline
Medical Billing Assistant
Physical Therapy Institute
02.2023 - Current
Library Assistant
Central Arkansas Library System
10.2013 - 08.2021
Library Clerk
William F. Laman Public Library
10.2011 - 10.2014
Bachelor of Arts - Creative Writing
University of Central Arkansas
Similar Profiles
Phillip BolanPhillip Bolan
Physical Therapist Assistant at Physical Therapy InstitutePhysical Therapist Assistant at Physical Therapy Institute
Brittany SarsfieldBrittany Sarsfield
Patient Care Coordinator at The Physical Therapy InstitutePatient Care Coordinator at The Physical Therapy Institute
Jennifer CrockettJennifer Crockett
Occupational Therapist at Drayer Physical Therapy InstituteOccupational Therapist at Drayer Physical Therapy Institute