Hannah Messer
West Jefferson,OH
Summary
Proven leader at Kroger, adept in enhancing team productivity and customer service. Excelled in streamlining processes for increased sales and safety, showcasing a blend of motivational leadership and efficient operational management. Skilled in fostering positive environments and rapid learning, with a track record of boosting profitability and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Frozen Food Manager
Kroger
01.2024 - Current
- Developed and implemented staff training programs to improve overall team performance and productivity.
- Streamlined order processing for faster turnaround times and increased sales volume.
- Managed loss prevention efforts, reducing waste and improving profitability.
- Helped facilitate a safe working environment by conducting routine safety checks on equipment and following established protocols.
- Established effective communication channels between team members, fostering a positive work environment and enhancing teamwork capabilities.
Liquor Lead
Kroger
09.2022 - 01.2024
- Fostered a team-oriented atmosphere among staff through effective communication and leadership techniques.
- Implemented successful marketing strategies to increase store revenue and attract new customers.
- Established a safe work environment by enforcing strict adherence to company safety policies and procedures.
- Monitored industry trends to stay informed on emerging products and adjust purchasing decisions accordingly.
Office Assistant
Kroger
06.2022 - 09.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Cashier
Kroger
11.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Courtesy Clerk
Kroger
09.2020 - 11.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Associate Of Business Administration -
Ohio Christian University
Circleville, OHBachelor Of Business Administration -
Ohio Christian University
Circleville, OHSkills
Customer Service experience
Positive work environment
Positive attitude
Fast learner
Engages with coworkers and customers
Motivated
Timeline
Frozen Food Manager
Kroger
01.2024 - Current
Liquor Lead
Kroger
09.2022 - 01.2024
Office Assistant
Kroger
06.2022 - 09.2022
Cashier
Kroger
11.2020 - 06.2022
Courtesy Clerk
Kroger
09.2020 - 11.2020
Associate Of Business Administration -
Ohio Christian University
Bachelor Of Business Administration -
Ohio Christian University
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Bobby IbezunmaBobby Ibezunma
Dairy Clerk- Lead at KrogerDairy Clerk- Lead at Kroger
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger
Connor BrownConnor Brown
Ecommerce Clerk at KrogerEcommerce Clerk at Kroger
Jackie StanforthJackie Stanforth
Senior Client Executive at Cornerstone OnDemandSenior Client Executive at Cornerstone OnDemand