Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Hannah Miranda

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Senior Account Executive

Olympus Executives
12.2022 - Current
  • Employed proactive and collaborative approaches to strengthen relationships
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results
  • Managed and mentored team of account executives
  • Performed effectively in a self-directed work environment, managing day-to-day operations and decisions
  • Motivated team members to meet and exceed sales targets

Member Service Specialist

Sam's Club
11.2021 - 12.2022
  • Continuously surpassed customer service standards while ensuring compliance quality
  • Assisted members with correcting account, service, and system issues by educating on technical processes
  • Trained staff on operating procedures and company services
  • Recommended specific products and services in alignment with individual needs, requirements and specifications

Team Trainer

South Plains Sno
10.2019 - 11.2021
  • Trained other employees in customer service and performance requirements
  • Taught new team members correct procedures for all areas of operations
  • Delivered feedback to decision-makers regarding employee performance and training needs
  • Greeted customers with smile and provided friendly service to professionally handle every need

Education

Bachelor of Arts - Economics

Texas Tech University
Lubbock, TX
12.2022

Skills

  • Business Development
  • Issue Resolution
  • Relationship Building
  • Data Analysis
  • Multitasking and Organization
  • Team Collaboration
  • Marketing Strategy Implementation

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Senior Account Executive

Olympus Executives
12.2022 - Current

Member Service Specialist

Sam's Club
11.2021 - 12.2022

Team Trainer

South Plains Sno
10.2019 - 11.2021

Bachelor of Arts - Economics

Texas Tech University
Hannah Miranda