HANNAH MOCK
Ozark,AL
Summary
An efficient worker who can listen to others and communicate knowledge in a way that is understood. Great at identifying issues and coming up with solutions. Strong time management skills and flexibility to changing circumstances. Works well with others and offers excellent customer service.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Dothan Diagnostic Imaging
Dothan , AL
02.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Greeted customers, answered general questions and directed to appropriate locations.
Office Assistant
Wiregrass Urology
Dothan , AL
06.2018 - 01.2024
- Assisted with pulling patients from the lobby to their correct rooms for the doctor.
- Helping with any type of patient care needs.
- Faxing the correct documents to the correct doctor's offices.
- Helping to print and put together charts for the next few days of the clinic.
- Scanning documents to the right place.
- Stocking rooms and supplies when needed.
- Answered telephones, directed calls, and took messages.
Education
High School Diploma -
Ariton High School
Ariton05-2021
Skills
- Communication skills
- Customer service
- Office administration
- Filing procedures
- Multitasking and organization
- Patient assistance and interaction
- Hospitality service
- Time management
References
References available upon request.
Timeline
Front Desk Receptionist
Dothan Diagnostic Imaging
02.2024 - Current
Office Assistant
Wiregrass Urology
06.2018 - 01.2024
High School Diploma -
Ariton High School
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