Hannah Moore
Colorado Springs,CO
Summary
Certified Medical Assistant, excelling in patient care and efficient workflow management. Recognized for enhancing patient experiences through exceptional communication and compassionate service. Skilled in injection administration and adept at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Fuzzy Taco Shop
Colorado Springs , CO
06.2025 - Current
- Providing excellent customer service in a fast-paced dining environment.
- Collaborating with kitchen staff to ensure timely meal preparation.
- Promote daily specials to enhance guest dining experience.
- Performing daily opening and closing duties such as setting up the dining area, restocking supplies.
Certified Medical Assistant
Optum
Colorado Springs
07.2023 - 02.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Restaurant Server
Wyndam Hotel/Springs Orleans
01.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Host
Bjs Restaurants Inc
05.2021 - 09.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
GED -
Colorado Department of Education
Colorado Springs, COSkills
- Medical terminology
- Injection administration
- Patient care
- Efficient Workflow Management
- Time management
- Multitasking and organization
- Basic life support
- Guest service
- Exceptional communication
- Detail-oriented
- Customer service
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
References
- Benjamin Butler- Previous Manager
719-238-4304
- Amy Trujillo- Lead Medical Assistant
719-425-5777
Timeline
Server
Fuzzy Taco Shop
06.2025 - Current
Certified Medical Assistant
Optum
07.2023 - 02.2025
Restaurant Server
Wyndam Hotel/Springs Orleans
01.2022 - 12.2022
Host
Bjs Restaurants Inc
05.2021 - 09.2021
GED -
Colorado Department of Education