Hannah Mosios
Team Lead
Queens,NY
Summary
Talented individual specializing in the empowerment of individuals through fashion. Hardworking employee versed on the ins and outs of Human Resources within the workplace. Energetic Sales Representative and Team Leader with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Certified in 6 different areas of Diversity, Equity and Inclusion for Human Resources through Cornell University. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Ready to leverage previous training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Sales Representative / Acting Manager
TITLE Boxing Club
Springfield, Virginia
09.2020 - 09.2021
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 5 new employees.
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
Key Holder / Style Consultant
Intimissimi
Pentagon City , Virginia
08.2019 - 07.2020
- Developed wardrobes for over 500 clients to promote public image and self-confidence.
- Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
- Created financial reports and documentation for review by store management staff.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Associate
Orangetheory Fitness
Tysons Corner, VA
07.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
Holocaust Education Intern
Hillel At University Of Delaware
Newark, Delaware
12.2015 - 05.2016
- Collaborated with adults and children to provide safe and educational experience that included 5 public educational events.
- Confirmed permits, insurance, and license notices needed for events.
- Streamlined event efficiencies by accurately coordinating and managing participant itineraries.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Education
Bachelor of Arts - Sociology
University of Delaware
Newark, DE05.2018
Skills
- Fashion Styling
- Employee Development
- Account Management
- Customer Relations
- Interpersonal Skills and Communication
- Dispute Mediation
- Employee Relations Oversight
- Network Development
- ADP Workforce Now
- Onboarding, Training and Development
- Strategic Business Initiatives
- Operational Efficiency
- Staff Training
- Overseeing Daily Activities
- Social Media Platforms
Certification
- Diversity and Inclusion for HR, Cornell University, 2021
- Human Subjects Training, CITI Program via National Institutes of Health, 2017
Publications
Race in Society: The Enduring American Dilemma, 2017
Written By: Margaret L. Anderson
Timeline
Sales Representative / Acting Manager
TITLE Boxing Club
09.2020 - 09.2021
Key Holder / Style Consultant
Intimissimi
08.2019 - 07.2020
Sales Associate
Orangetheory Fitness
07.2019 - 03.2020
Holocaust Education Intern
Hillel At University Of Delaware
12.2015 - 05.2016
Bachelor of Arts - Sociology
University of Delaware