HANNAH Neville
Bullard,Tx
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Christus Specialty Pharmacy
09.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Resolved third-party billing, computer system and customer service issues.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Pharmacy Technician
Walmart Pharmacy
12.2022 - 12.2023
- Swiftly and correctly calculate dosages, dispense medications, prepare prescriptions for approval by pharmacists
- Use the pharmacy's proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Clerk
Brookshire's Pharmacy
10.2021 - 04.2022
- Verifies incoming orders, tagged and stocked shelves
- Accurately provide members with prescriptions
- Accurately answered questions for insurance needs and knowledge to help the member on making the best decision on how to fill prescriptions for quantities and insurance purposes
- Spoke clearly, quickly identified and resolved problems, listened, and responded to requests, and followed up to assure complete members satisfaction
- Accountable for cash and credit transactions
- Knowledgeable of stocked warehouse products to help members locate and answer questions.
Education
Associate of Arts - General Studies
Tyler Junior College
Tyler, TX01.2022
High School Diploma -
Grapeland High School
Grapeland, TX01.2021
Skills
- Customer Service
- Telephone Etiquette
- Cash handling
- Stocking and Replenishing
- Multitasking
- Team Collaboration
- Confidentiality and HIPAA
- Labeling Accuracy
- Pharmaceutical Calculations
- Data Entry
Certification
- CPhT - Certified Pharmacy Technician
- license # 334077
Timeline
Pharmacy Technician
Christus Specialty Pharmacy
09.2023 - Current
Pharmacy Technician
Walmart Pharmacy
12.2022 - 12.2023
Clerk
Brookshire's Pharmacy
10.2021 - 04.2022
Associate of Arts - General Studies
Tyler Junior College
High School Diploma -
Grapeland High School
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