Hannah Newton
Chesterton,IN
Overview
8
8
years of professional experience
Work History
Case Manager
Swanson Center
Michigan City, IN
05.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager Intern
Swanson Center
Michigan City, IN
08.2023 - 05.2024
- Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
- Improved client outcomes by conducting comprehensive assessments and developing individualized case plans.
- Facilitated group sessions to address common challenges faced by clients during their transition process.
- Advocated on behalf of clients during court proceedings, presenting well-researched recommendations for appropriate interventions or services.
Minimal Case Manager
Swanson Center
Michigan City, IN
05.2022 - 05.2024
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
General Store Manager
SUBWAY®Restaurants
Chesterton, IN
12.2016 - 05.2022
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
Intern
Junior Achievements
Chicago, IL
01.2020 - 05.2020
- Implemented various assessment tools to track student progress and inform instructional decisions.
- Evaluated student performance through formative assessments regularly which helped identify areas requiring improvements.
- Fostered an inclusive classroom culture where diversity was celebrated and all voices were valued equally.
Intern
Mental Health America
Valparaiso, IN
08.2019 - 12.2019
- Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Promoted self-care among staff members by initiating regular debriefings after challenging incidents or shifts.
Intern
Housing Opportunities
Valparaiso, IN
08.2018 - 12.2018
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
- Assisted in the organization of shelter resources, ensuring efficient distribution of clothing and supplies to those in need.
Education
Bachelor of Science - Social Work
Indiana University Northwest
Gary, IN05.2024
Skills
- Problem-Solving
- Case Documentation
- Organization and Multitasking
- Relationship Building
- Decision-Making
- Client Advocacy
- Resource Management
Timeline
Case Manager
Swanson Center
05.2024 - Current
Case Manager Intern
Swanson Center
08.2023 - 05.2024
Minimal Case Manager
Swanson Center
05.2022 - 05.2024
Intern
Junior Achievements
01.2020 - 05.2020
Intern
Mental Health America
08.2019 - 12.2019
Intern
Housing Opportunities
08.2018 - 12.2018
General Store Manager
SUBWAY®Restaurants
12.2016 - 05.2022
Bachelor of Science - Social Work
Indiana University Northwest