Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Ogle

GLOUCESTER CITY,New Jersey

Summary

Motivated and client-focused professional transitioning from corporate account management to esthetics. Backed by strong experience in customer service, relationship building, and consultative sales, with newly acquired hands-on training in skincare, facials, and waxing. Skilled in understanding client needs, delivering personalized care, and creating welcoming, results-driven experiences. Dedicated to helping clients feel confident in their skin while providing exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Executive

Holman Enterprises
10.2022 - Current
  • Managed a portfolio of 16 client accounts, focusing on relationship building and customized program solutions to drive client satisfaction and retention.
  • Collaborated with cross-functional teams to align services with client needs, ensuring a seamless experience and consistently meeting service-level agreements.
  • Led client training sessions and onboarding, delivering clear, effective instruction to ensure comfort and confidence with new systems
  • Reviewed client program data to identify upselling opportunities, recommend add-on services, and maximize value
  • Conducted regular strategy meetings to build rapport, assess needs, and maintain satisfaction
  • Handled high-level client escalations with empathy and urgency, reinforcing trust and loyalty

Esthetician Student

Rizzieri Aveda School
10.2024 - 04.2025
  • Completed 600+ hours of esthetics training, including facials, waxing, skin analysis, and product knowledge.
  • Provided professional skincare services to real clients in a clinic setting under instructor supervision, developing strong hands-on experience in customer care and consultation.
  • Conducted client intake, assessed skincare concerns, and recommended appropriate services and home care routines.
  • Performed facials, hair removal, and other treatments using industry-standard techniques and tools.
  • Maintained sanitation standards, treatment protocols, and a professional, client-centered approach throughout every service.
  • Gained proficiency in promoting skincare regimens and spa services to enhance client satisfaction and retention.

Client Administrator

Holman Enterprises
02.2021 - 10.2022
  • Handled 100+ daily client inquiries via phone and email, delivering prompt, tailored support
  • Collaborated across departments to align services with client expectations and minimize service disruptions, demonstrating adaptability and a team-oriented mindset.
  • Maintained exceptional organization using Microsoft Teams, Outlook, and internal systems to manage tasks and meet critical deadlines
  • Fostered strong client relationships by resolving escalations and offering strategic solutions, enhancing trust and loyalty
  • Supported back-end operations including purchasing and compliance

Education

Bachelor of Science - Professional Studies

West Chester University of Pennsylvania
West Chester, PA
05-2019

Esthetics -

Rizzieri Aveda School
Voorhees, NJ
04-2025

Skills

    Organization

    Multitasking

    Problem Solving

    Time Management

    Customer Service

    Communication

    Account Management

    Sales Support

Certification

Hydrafacial Certification

Timeline

Esthetician Student

Rizzieri Aveda School
10.2024 - 04.2025

Account Executive

Holman Enterprises
10.2022 - Current

Client Administrator

Holman Enterprises
02.2021 - 10.2022

Bachelor of Science - Professional Studies

West Chester University of Pennsylvania

Esthetics -

Rizzieri Aveda School

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Hannah Ogle