Hannah Outlaw-Dana
Midland,MI
Summary
Adaptable professional with experience in hospitality and childcare. Skilled in effective communication and teamwork, contributing to positive customer experiences and structured routines for children. Committed to implementing health protocols and ensuring safety in all environments.
Overview
5
5
years of professional experience
Work History
Barista
Java Stop
Midland, Michigan
04.2025 - Current
- Executed beverage preparation processes, ensuring consistency in taste and quality across all drinks.
- Assisted in managing inventory levels by tracking supplies and placing orders as necessary.
- Implemented health and safety protocols to maintain a clean and safe working environment.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Provided prompt and courteous service to customers, fostering a welcoming atmosphere.
- Adapted to changing menu items, quickly learning new recipes and preparation methods.
Private Nanny
Private Care
Midland, Michigan
09.2024 - Current
- Implemented age-appropriate educational activities to foster cognitive development and learning.
- Monitored children's behavior and applied positive reinforcement techniques to encourage good conduct.
- Developed and maintained daily schedules to structure children's routines effectively.
Operator
Southtown Little League
Midland, Michigan
05.2021 - Current
- Executed inventory counts to ensure accurate stock levels.
- Adhered to safety protocols while executing operational tasks.
- Trained new staff on equipment operation and safety procedures.
- Coordinated with team members to optimize workflow processes.
- Implemented best practices for waste reduction during operations.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
Education
Associate of Arts - Marketing
Delta College
Bay City, MI08-2027
High School Diploma -
Bullock Creek High School
Midland, MI05-2024
Skills
- Customer service
- Inventory management
- Team collaboration
- Problem resolution
- Workflow optimization
- Time management
- Clear communication
- Adaptive and creative
- Cash handling
- Excellent memory
- Decision-making
- Hospitality and accommodation
Affiliations
Volunteer, Baja Bounds Builds - Baja California, Mexico (2021, 2022)
References
References available upon request.
Timeline
Barista
Java Stop
04.2025 - Current
Private Nanny
Private Care
09.2024 - Current
Operator
Southtown Little League
05.2021 - Current
Associate of Arts - Marketing
Delta College
High School Diploma -
Bullock Creek High School