Hannah Paul
Saratoga Springs,New York
Summary
Dedicated and driven individual with a passion for strategic planning, social media, and fostering positive team dynamics. With a strong focus on communication and a track record of making sound decisions, bring a results-oriented approach to every task. Commitment to teamwork, coupled with interpersonal skills, allows to collaborate effectively and drive projects to successful outcomes. Ready to contribute expertise to add value and achieve success within the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server & Bartender
58 Roosevelt Bar and Grill
Current - Current
- Provide exceptional customer service by greeting guests, taking their orders, and ensuring positive dining experience
- Possess comprehensive understanding of menu
- Ensure that orders are accurate and delivered to correct tables in timely manner
- Set up and maintain clean and organized tables, including replacing linens, utensils, and glassware, and clearing dishes promptly
- Accurately process customer payments, including cash and credit card transactions, and provide change as needed
- Address customer concerns, complaints, or special requests professionally and promptly, escalating issues to management when necessary
- Work closely with kitchen staff and bartenders to coordinate food and beverage service efficiently
- Assist with closing procedures, such as cleaning and sanitizing workstations, processing payments, and preparing restaurant for next shift.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality
Server/Wine Tasting
Adirondack Winery
03.2023 - 07.2023
- Provide exceptional customer service to all winery visitors, ensuring a warm and welcoming atmosphere
- Conduct wine tastings for guests, guiding them through various wine selections, explaining the characteristics of each wine, and answering questions
- Develop a deep understanding of the winery's products, including the different wines, their flavors, and production methods, to educate customers effectively
- Promote and sell wines, wine club memberships, and related merchandise
- Offer suggestions for wine and food pairings to enhance the tasting experience
- Build and maintain relationships with customers, fostering loyalty and repeat visits
- Stay up-to-date on new wine releases, winery events, and industry trends to effectively inform and engage customers
- Collaborate with colleagues and contribute to a positive team environment
- Help manage wine inventory, restocking as needed, and alerting management to low stock levels.
Pool Director
Hampshire Country Club
05.2019 - 09.2022
- Successfully hired a team of lifeguards in my first season, and all of them returned for the following summer, demonstrating mu ability to identify and retain talent
- Conducted swimming lessons for a diverse age group, from 6 months to 14 years, ensuring that students gained valuable water skills and safety knowledge
- Effectively communicated job expectations, responsibilities, and performance standards to your lifeguard staff, fostering a cooperative and well-informed team
- Managed and supervised pool staff, including lifeguards and other support personnel, to ensure a safe and efficient operation
- Interacted with club members to build positive relationships
- Safely handled chemicals and managed the pool pump room, ensuring compliance with safety and environmental standards
- Developed and managed staff schedules, efficiently allocating resources to maintain proper coverage during operational hours
T-ball Coordinator
I-9 Sports
10.2019 - 05.2020
- Collaborated closely with parents and coaches to facilitate effective communication, address questions and concerns, and ensure a positive experience for all participants
- Managed the setup and breakdown of all equipment needed for T-ball activities
- Maintained an organized system for equipment storage, ensuring easy access for coaches, players, and volunteers
- Captured and shared photos of T-ball activities on social media pages, contributing to the program's visibility and engagement
- Provided clear and concise instructions to volunteers, ensuring they were well-prepared to assist with coaching and other program needs
- Ensured that all activities were conducted with a focus on safety and in compliance with established T-ball rules and guidelines.
Lifeguard
Larchmont Yacht Club
05.2016 - 09.2019
- Maintain constant vigilance over the swimming area to prevent and respond to water-related emergencies
- Possess strong swimming and lifesaving skills, including the ability to perform water rescues and administer first aid as needed
- Be prepared to respond quickly and effectively to drowning incidents, injuries, or other emergencies, including providing CPR and using an AED when necessary
- Continuously assess and monitor water conditions, such as currents, tides, and weather, and make decisions regarding swimming safety accordingly
- Ensure that the swimming area is not overcrowded and that the number of swimmers is within safe limits
- Maintain open and clear communication with other lifeguards on duty and club staff to coordinate safety efforts and handle emergencies.
Softball Umpire
Larchmont Mamaroneck Little League
04.2018 - 08.2019
- Enforce the rules and regulations of softball to ensure fair play and sportsmanship during games
- Make accurate and timely calls during the game, signaling plays such as strikes, balls, outs, safe, and foul balls
- Encourage fair play, sportsmanship, and respect among players, coaches, and spectators
- Prioritize the safety of players by monitoring actions on the field, particularly with regard to collision prevention and other safety measures
- Manage the game by keeping track of the score, innings, and any additional game details, ensuring the game progresses smoothly
- Address disputes and conflicts that may arise during the game with professionalism and diplomacy, maintaining control of the game's atmosphere
Basketball Coach
Future Stars Summer Camps
06.2015 - 08.2018
- Instruct and coach campers in various basketball skills, including shooting, passing, dribbling, and defensive techniques, with a focus on skill improvement
- Work with campers of different skill levels, adapting your coaching style and instruction to meet the needs of individual and group development
- Keep a watchful eye on campers during basketball activities, ensuring their safety, engagement, and adherence to camp rules
- Design and lead skill-building drills and practice sessions to enhance campers' basketball abilities
- Address conflicts, behavioral issues, or disputes among campers, promoting resolution and cooperation
- Act as a positive role model for campers.
- Maintain clear and effective communication with campers, parents, and camp staff regarding camp activities, progress, and any concerns.
Education
Bachelor of Arts - Communication Speech Studies
University of Tampa
Tampa, FL05.2023
Skills
- Daily Specials Memorization
- Table Setting
- Food Inspection
- Order Delivery Practices
- Communication
- Decisive
- Strategic Planning
- Social Media
- Dedicated Team Player
- Interpersonal Planning
Accomplishments
Magna Cum Laude- Brewster Academy
All Star Player
Sportsmanship Award of the year softball- Larchmont Mamaroneck Little League
MVP Basketball 2014-2017
Certification
CPR
Languages
English
Native or Bilingual
Timeline
Server & Bartender
58 Roosevelt Bar and Grill
Current - Current
Server/Wine Tasting
Adirondack Winery
03.2023 - 07.2023
T-ball Coordinator
I-9 Sports
10.2019 - 05.2020
Pool Director
Hampshire Country Club
05.2019 - 09.2022
Softball Umpire
Larchmont Mamaroneck Little League
04.2018 - 08.2019
Lifeguard
Larchmont Yacht Club
05.2016 - 09.2019
Basketball Coach
Future Stars Summer Camps
06.2015 - 08.2018
Bachelor of Arts - Communication Speech Studies
University of Tampa
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