Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Assessments
Timeline
TruckDriver
Hannah Peoples

Hannah Peoples

Salem,OR

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Cashier

Safeway
02.2024 - Current
  • Cashier for front-end
  • Greet customers scan and bag groceries, collect payment, clean and zone work areas.

HCW

NW Senior & Disability Services
09.2021 - 06.2023
  • Assist with activities of daily living such as housekeeping, finances, scheduling appointments, managing her whole household and well-being, shopping, meal preparation, hygiene, medication management, reminders, companionship.

Appointment Scheduler

Silver Falls Dermatology
09.2019 - 10.2019
  • On-the-job training for answering in-bound calls for scheduling Dermatology appointments
  • Video course tutorials, job shadowing, making copies and faxes.

Telemarketer/Sales

HBW Leads
01.2013 - 01.2016
  • Make outbound sales calls to potential clients for various auto insurance agencies such as Allstate, Liberty Mutual, State Farm etc
  • Advanced to ECHO where I was trained to take two calls at once, using two keyboards and computers with pre-recorded responses entering personal data and demographics of possible leads/customers at two times the amount
  • Commission and hourly based salary.

Legal Secretary/Receptionist

Law Office of Doyle & Stein
01.2000 - 08.2000
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Received and placed telephone calls to clients and prospective clients.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Transcribed legal documents and phone conversations.
  • Created, indexed, and maintained client binders.
  • Scheduled all appointments, appearances and briefings.
  • Developed and maintained filing and retrieval systems.
  • Scheduled and made appointments for Number attorneys.
  • Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
  • Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
  • Enhanced attorney productivity with proficient management of case files and schedules.
  • Streamlined billing process, ensuring accurate and timely invoicing for firm's services.

Education

Certificate in CNA -

Avamere in Keizer Court
Keizer, OR
10.2021

Associate's degree in Medical Billing and Office Specialist -

UMA
Tampa, FL
12.2018

Certificate of Completion in Journalism -

Chemeketa Community College
Salem, OR
06.2008

Skills

  • Appointment scheduling
  • Computer skills
  • Medical billing
  • Clerical experience
  • Multi-line phone systems
  • Telemarketing
  • Journalism
  • Cold Calling
  • Medical Coding
  • Meal Preparation
  • ICD-10
  • Home Care
  • Outbound Sales
  • Copy Editing
  • Medical records
  • Documentation review
  • ICD coding
  • Medical coding
  • Customer service
  • Personal assistant experience
  • Typing
  • Cold calling
  • Cash register
  • Sales
  • Outbound sales
  • Supervising experience
  • Office experience
  • Organizational skills
  • Event planning
  • Communication skills
  • Time management
  • Medical terminology
  • Cash handling
  • Search engines
  • Working with people with developmental disabilities
  • Assisted living

Accomplishments

Made the Dean's list and Honor Roll as a student at Ultimate Medical Academy on-line Medical Billing/Coding and Office Specialist courses.

Certification

  • Certified Professional Coder, 07/01/16
  • Associates Degree in Medical Billing and Coding, 07/01/16
  • Medical Billing Certification, 07/01/16
  • Certified Coding Specialist
  • Certified Coding Associate

Assessments

  • Protecting patient privacy, Proficient, 01/01/24, Understanding privacy rules and regulations associated with patient records
  • Work style: Reliability, Proficient, 11/01/23, Tendency to be reliable, dependable, and act with integrity at work
  • Customer service, Proficient, 11/01/23, Identifying and resolving common customer issues

Timeline

Cashier

Safeway
02.2024 - Current

HCW

NW Senior & Disability Services
09.2021 - 06.2023

Appointment Scheduler

Silver Falls Dermatology
09.2019 - 10.2019

Telemarketer/Sales

HBW Leads
01.2013 - 01.2016

Legal Secretary/Receptionist

Law Office of Doyle & Stein
01.2000 - 08.2000

Certificate in CNA -

Avamere in Keizer Court

Associate's degree in Medical Billing and Office Specialist -

UMA

Certificate of Completion in Journalism -

Chemeketa Community College

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