Hannah Peterson
Mendota,CA
Summary
Responsible lead team coordinator with passion for managing complex responsibilities with organized and resourceful approach. Intelligent and analytical with excellent communication and collaboration skills. Detail-oriented, driven to improve team collaboration through mentoring and support of team members.
Overview
6
6
years of professional experience
Work History
Lead Team Coordinator
Fairview Health
08.2022 - Current
- Fosters and promotes a collaborative and helpful team environment
- Monitors daily work assignments and makes adjustments in assignments to meet department requirements
- Responds to and helps resolve operational issues, including provider issues
- Provide education training and orientation to new and existing staff
- Problem solving and project work
- Attends clinic meetings and communicates appropriate information to others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Team Coordinator
Fairview Health
03.2022 - 08.2022
- Performs multiple, simultaneous tasks in an environment faced with multiple interruptions
- Identify opportunities for improvement in workflow and participate in clinic and system meetings
- Assists with completion of tasks within specified work queues
- Partners collaboratively with care team to address patient needs.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with patients through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
Provider Record Assistant
CentraCare
11.2020 - 03.2022
- Ensures a comprehensive legal health record according to the joint commission, Minnesota department of health, center for Medicare and Medicaid services, medical staff rules and regulations and additional government regulations
- Analyzes inpatient and outpatient health records for accuracy, completeness and compliance
- Auditing health records.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Patient Access Representative
CentraCare
06.2018 - 11.2020
- Collecting patient information including demographics, billing and insurance information
- Maintain accurate patient information within confidential patient accounts and electronic medical records in compliance with the national HIPAA standards
- Assist patients in gaining access to medical treatment facilities.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
Master of Science - Master of Health Science in Functional and Integrative Nutrition
Northwestern Health Science’s University
Bloomington, MN08.2024
Bachelor of Science - Bachelor of Science in Healthcare Management
Rasmussen
Bloomington, MN03.2022
Skills
- Epic Software
- Medical Records
- Adaptability
- Accountability
- Problem-Solving
- Communication
- Patient Scheduling
- Health Information Management
- Insurance
- Management/Leadership
- Training
- Team motivation
- Workload balancing
- Microsoft 365
Timeline
Lead Team Coordinator
Fairview Health
08.2022 - Current
Team Coordinator
Fairview Health
03.2022 - 08.2022
Provider Record Assistant
CentraCare
11.2020 - 03.2022
Patient Access Representative
CentraCare
06.2018 - 11.2020
Master of Science - Master of Health Science in Functional and Integrative Nutrition
Northwestern Health Science’s University
Bachelor of Science - Bachelor of Science in Healthcare Management
Rasmussen
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