Hannah Pittman
Indianapolis,IN
Summary
Dynamic Operations Manager with a proven track record at David's Bridal, enhancing workflow efficiency and reducing costs through strategic process improvements. Skilled in team leadership and problem-solving, I developed effective training materials and optimized inventory management, significantly boosting productivity and team morale. Committed to delivering exceptional customer service and operational excellence.
Overview
3
3
years of professional experience
Work History
Operations Manager
David's Bridal
Greenwood,IN
03.2024 - Current
- Streamlined daily operations to enhance workflow efficiency and reduce delays.
- Implemented process improvements resulting in increased productivity and reduced operational costs.
- Managed inventory levels, ensuring timely procurement and minimizing stockouts.
- Developed training materials for staff, enhancing onboarding processes and operational knowledge.
- Oversaw scheduling of staff shifts, balancing workload and improving team morale.
- Assisted in recruiting, hiring, and training of team members.
Sales Associate
Joann Fabrics
Greenwood, IN
08.2023 - 02.2024
- Assisted customers with product selection and inquiries, enhancing the overall shopping experience.
- Resolved customer complaints promptly, contributing to positive store reputation and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Kohls Corp
Greenwood, IN
07.2022 - 08.2023
- Assisted customers with product selection and inquiries, enhancing the overall shopping experience.
- Provided feedback on customer trends and preferences to support inventory decisions.
- Engaged in inventory management tasks, including restocking shelves and tracking stock levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained store organization and visual merchandising standards to optimize product presentation.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to meet sales goals and improve store performance.
Education
High School Diploma -
Whiteland Community High School
Whiteland06-2024
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Staff management
- Goal setting
- Client relationships
- Workflow optimization
- Project planning and development
Timeline
Operations Manager
David's Bridal
03.2024 - Current
Sales Associate
Joann Fabrics
08.2023 - 02.2024
Sales Associate
Kohls Corp
07.2022 - 08.2023
High School Diploma -
Whiteland Community High School