Hannah Ploehn
Tampa
Summary
Highly motivated student and employee with proven history of superior performance at individual, team, and organizational levels. Maintained many responsibilities at one time, including volunteering, working, school, and being an athlete. Determined to achieve goals set for myself and do the best i can.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Neu Repair Brain And Spine Wellness Center
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisting MD with minor procedures such as injections and removal of staples/sutures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Patient Care Technician, PCU
HCA Bayonet Point Hospital
05.2023 - 04.2024
- Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, RNs, LPNs, MDs, and social workers to provide comprehensive patient care.
- Improved PCU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
- Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Enhanced patient comfort by providing compassionate care, addressing concerns, and maintaining open communication.
- Ensured patient safety through close observation, fall prevention measures, and adherence to infection control protocols.
Cashier
Publix
05.2020 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Biological Health Sciences
University of South Florida
Tampa, FL07.2025
Associate of Arts -
Pasco Hernando State College
New Port Richey 05.2023
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Compassionate
- Work Ethic and Integrity
- Time management skills
- Reliability and punctuality
Certification
- CPCT/A - Patient Care Technician/Assistant
- CMA - Certified Medical Assistant
- CPR
Additional Information
- Volunteered at an animal shelter
- Four year varsity athlete in High School
- Duel enrolment student in High School
- National Honers society is High School
- Graduated High School with Highest honers and PCT and CMA certificate
Timeline
Medical Assistant
Neu Repair Brain And Spine Wellness Center
09.2023 - Current
Patient Care Technician, PCU
HCA Bayonet Point Hospital
05.2023 - 04.2024
Cashier
Publix
05.2020 - 04.2023
Bachelor of Science - Biological Health Sciences
University of South Florida
Associate of Arts -
Pasco Hernando State College
- CPCT/A - Patient Care Technician/Assistant
- CMA - Certified Medical Assistant
- CPR
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