Hannah Power
Crestview
Summary
Dedicated, versatile professional with hands-on experience in food service (shift lead), patient transportation/tech, and retail. Proven ability to lead teams, provide excellent customer care, handle cash accurately, and perform basic medical tasks while maintaining safety and compliance. Dependable, quick to learn, and ready to contribute immediately in customer-facing or operational roles.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Pounders Hawaiian Grill
Niceville, FL
08.2022 - Current
- Perform all front- and back-of-house duties including cashiering, taking orders, plating, meal prep, dishwashing, opening and closing.
- Provide friendly, accurate service to customers; resolve order issues and ensure customer satisfaction.
- Maintain food safety and cleanliness standards; assist in training new staff on line.
- Furthermore, I also had the ability to supervise staff, manage shift operations (opening/closing, scheduling, and cash handling), and maintain food-safety and quality standards while delivering excellent customer service as a Shift Lead.Certifications• Food Safety Management
Transport Technician
Caring Hearts
Crestview, FL
05.2020 - 08.2022
- Safely transported medically fragile children to and from home and center, maintaining timeliness and adherence to scheduled routes.
- assistance according to care plans and under supervision, ensuring patient comfort and nutrition needs.
- Reported any changes to nursing staff and/or Families.
- Administered emergency interventions (CPR, Heimlich) when required and followed incident reporting procedures.
- Secured mobility and medical equipment (wheelchairs, oxygen tanks, g‑tubes) and performed basic safety checks before departure.
- Maintained accurate trip logs, incident reports, and daily care notes in compliance with agency policies and HIPAA confidentiality standards.
- Communicated clearly with parents/guardians, nursing staff, and supervisors regarding patient status, schedule changes, and care instructions.
- Assisted with loading/unloading and transferring patients using proper body mechanics to prevent injury and ensure comfort.
- Coordinated route adjustments and pick‑up/drop‑off sequencing to improve efficiency and reduce travel time.
- Performed routine vehicle inspections (seat belts, securement devices) and reported maintenance issues to transportation supervisor.
- Trained and mentored new bus aides on safety protocols, medical procedures, and documentation practices.
- Prepared and served specialized meals per dietary restrictions and documented food intake as required.
Cashier
Walmart
Crestview, FL
08.2016 - 05.2020
- Processed transactions accurately and efficiently, consistently maintaining cash drawer accuracy.
- Delivered friendly, solution-focused customer service, resolving product inquiries and complaints to ensure positive shopping experiences.
- Assisted customers with product selection, locating items, and upselling complementary products to increase sales.
- Supported inventory control by restocking shelves, organizing displays, and conducting routine floor checks to maintain store standards.
- Trained and mentored new cashiers on POS procedures, customer service protocols, and loss-prevention practices.
- Followed company security and cash-handling procedures to minimize shrink and prevent theft.
- Coordinated with floor staff and supervisors to address customer needs during peak hours, reducing checkout wait times.
Education
High School Diploma -
Crestview High School
Crestview, FL07.2020
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Attention to detail
- Safe food handling
- Cash register operation
- Food preparation
- Food and safety standards
- Order taking accuracy
- Menu memorization
- ServSafe
- Staff training and development
- Patient care
- ServSafe certification
- Friendly and outgoing
Timeline
Food Service Worker
Pounders Hawaiian Grill
08.2022 - Current
Transport Technician
Caring Hearts
05.2020 - 08.2022
Cashier
Walmart
08.2016 - 05.2020
High School Diploma -
Crestview High School