Hannah Rhoden
Huntsville,AL
Summary
Experienced Assistant Specialty Medicine Coordinator successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Passionate and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Specialty Medicine Coordinator
Retina Specialists Of North Alabama
01.2022 - Current
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, procedures, and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
- Researched and resolved complex medical claims issues to support timely processing.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input, and responding to emails.
Clinical Technician
Retina Specialists Of North Alabama
01.2022 - Current
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Worked well with patients, staff, and manufacturer representatives to carry out successful office and patient-related work each day.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Personal Shopper
Walmart
08.2020 - 12.2022
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Contributed to team objectives in fast-paced environment.
- Tracked substitutions and informed customers of changes.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Shipping Specialist
Oral Arts Dental Lab
03.2018 - 05.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
Bachelor of Arts - Interdisciplinary Studies
University of Alabama At Huntsville
Huntsville, AL05.2023
High School Diploma -
Hazel Green High School
Hazel Green, AL05.2016
Skills
- Creativity and Adaptability
- Business Growth
- Time Management
- Insurance Claims and Denial Processes
- Secure Data Practices
- Prior Authorization Processing
- Exceptional Recordkeeping Abilities
- Insurance Coordination
- Data Entry
- Recordkeeping Organization
Timeline
Assistant Specialty Medicine Coordinator
Retina Specialists Of North Alabama
01.2022 - Current
Clinical Technician
Retina Specialists Of North Alabama
01.2022 - Current
Personal Shopper
Walmart
08.2020 - 12.2022
Shipping Specialist
Oral Arts Dental Lab
03.2018 - 05.2020
Bachelor of Arts - Interdisciplinary Studies
University of Alabama At Huntsville
High School Diploma -
Hazel Green High School
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