Hannah Rhoton
Texas Roadhouse
Fort Blackmore,Va.
8
years of professional experience
Seeking a position in a dental office where I can use my strong interpersonal and customer service skills to make patients feel welcomed, comfortable, and cared for while supporting the dental team and ensuring a positive office experience.
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Work History
Hostess and Trainer
1 Year 8 Months- Welcomed and greeted guests in a friendly, professional manner, creating positive first impressions. Managed guest seating, waitlists, reservations, and table rotation to ensure smooth restaurant operations while addressing guest questions, concerns, and special requests.
- Trained and mentored new employees on restaurant policies, procedures, customer service standards, and daily operations. Demonstrated proper service techniques and provided ongoing coaching and feedback to help employees succeed. Assisted management with maintaining service quality, employee performance, and a positive guest experience. Handled customer concerns professionally and worked to resolve issues while maintaining a high level of service. Multitasked in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail.
Dental Assistant Student Clinicals
1 Month- Worked at Watson Dental Care to get clinical hours and gain hands-on experience in a dental setting. Dental Assistant student helped set up operatories for various procedures and broke down the rooms after procedures were finished. In addition, gained experience chair-side assisting with procedures. Also, gained experience with sterilizing instruments, taking alginate impressions on patients, making stone models, and making bleach trays.
Teacher’s Aide
1 Year 7 Months- As a teacher’s aide, helped teach a class of fifth and sixth grade girls. Additionally, answered phone calls, assisted with checks, helped demonstrate certain techniques, and helped with shoe sizing.
Education
Associate of Arts and Sciences
- CPR and First Aid certification
- Radiation Health and Safety certification
- Infection Control certification
- Certificate of Work Ethic Proficiency
- Health Sciences certificate
- Uniform Certificate of General Studies
High School
Honor Graduate
Skills
Customer service
Effective multitasking
Conflict resolution
Phone etiquette
Patience and empathy
Timeline
Hostess and Trainer
Texas Roadhouse
12.2024 - 08.2026Read More
Dental Assistant Student Clinicals
Watson Dental Care
09.2023 - 10.2023Read More
Teacher’s Aide
Jenkins School of Dance
10.2018 - 05.2020Read More
Gate City High School
High School
Read More
Mountain Empire Community College
Associate of Arts and Sciences
Read More