Hardworking customer service representative who is eager to succeed and move upwards in the service industry. My greatest strength is my creative mindset, and I can easily adapt to any job that is required of me!
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Teapioca Lounge
Kyle
03.2025 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Managed customer inquiries and complaints to enhance overall customer experience.
Addressed customer conflicts swiftly to maintain high satisfaction levels.
Partnered with team members to refine service delivery processes.
Barista/ Customer Service
Lamppost Coffee
Round Rock
06.2021 - 05.2022
Connected with customers to build relationships, remembering their names and preferred orders.
Greeted customers warmly to encourage repeat visits.
Cashier
Hat Creek Burger Company
Round Rock
01.2019 - 03.2019
While I worked at Hat Creek, I learned how to efficiently move customers, and handle their needs, in a quick and orderly fashion.
I also learned how to follow instructions from a team lead, while filling out checklists that were assigned.