Hannah Roberts
Louisville,KY
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Drake’s. Proven ability to enhance guest satisfaction through personalized recommendations and efficient service. Skilled in cash handling and multitasking in high-volume environments, ensuring a welcoming atmosphere while maintaining cleanliness and food safety standards.
Overview
4
4
years of professional experience
Work History
Server
Drake’s
St.Matthews, KY
05.2024 - Current
- Facilitated a positive dining experience through effective communication and efficient service in a bustling restaurant atmosphere.
- Provided personalized recommendations on menu items to improve guest dining experiences.
- Streamlined communication with kitchen staff to enhance efficiency in food delivery and presentation standards.
- Oversaw cleanliness and systematic arrangement of dining area, fostering a welcoming environment for guests.
Hostess
Tea Station Asian Bistro
Louisville, KY
05.2022 - 05.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely food service for patrons.
Education
High School Diploma -
BAVEL
Glasgow, KY05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Allergy awareness
- Team member support
- POS operation
- Team player
- Warm and friendly
- Adaptable and flexible
- Reliable and responsible
- Multitasking Abilities
- High energy and stamina
- Cool under pressure
Timeline
Server
Drake’s
05.2024 - Current
Hostess
Tea Station Asian Bistro
05.2022 - 05.2024
High School Diploma -
BAVEL