Hannah Ryan
Leland,NC
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Bald Head Island Club. Proven ability to manage multiple tables efficiently while utilizing POS systems and upselling techniques to enhance guest satisfaction. Committed to maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Bald Head Island Club
02.2021 - 05.2025
- Delivered exceptional customer service through attentive listening and effective communication.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order delivery and food quality.
- Supported inventory management by restocking supplies as needed during shifts.
- Adapted quickly to fast-paced environment, managing multiple tables efficiently.
- Learned menu items thoroughly to provide accurate recommendations to guests.
- Worked with POS system to place orders
- Managed the phone, to place orders, make reservations and answer questions
- Filled Host, Togo and Foodrunning positions if ever needed
Laundry Attendant
Best Western Plus Hotel
06.2019 - 02.2021
- Operated and maintained laundry equipment to ensure optimal performance.
- Sorted, washed, dried, and folded various types of linens and garments efficiently.
- Monitored inventory levels of detergents and supplies, coordinating timely reorders.
- Stripped the laundry from the rooms to transport to the machines
- Conducted regular quality checks to maintain high standards of cleanliness and presentation.
Education
Associate of Arts - General Studies
Brunswick Community College
Bolivia05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- POS operation
- Server training
- Upselling techniques
Timeline
Server
Bald Head Island Club
02.2021 - 05.2025
Laundry Attendant
Best Western Plus Hotel
06.2019 - 02.2021
Associate of Arts - General Studies
Brunswick Community College
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