Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Saperstein

Seabrook,TX

Summary

Personable Leasing Consultant with top-level skills in customer service. Organizes inspections, supervises issue resolution and coordinating. Superb time management abilities focused on working within client schedules. Organized with abundant experience working with C & B properties . Known for working quickly and maintaining professionalism in high-pressure situations. Problem-solver with exceptional eye for detail and great listening skills. People skills combined to implement and enforce property rules and regulations.

Overview

8
8
years of professional experience

Work History

Waitress and Bartender

Iguana Raunas
10.2022 - 10.2024
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Apartment Leasing Consultant

The Park at Clearlake
04.2020 - 10.2022
  • Responded to requests and scheduled appointments for property showings.
  • Greet clients, shows apartments, and prepares leases and renewals.
  • Follow-up on delinquent tenants and coordinated collection procedures.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Maintained occupancy at 90% while leveraging market knowledge and successful promotional strategies.
  • Answer constant flow of customer calls with minimal wait times.
  • Verified tenant income, background checks, assets and expenses for each applicant before accepting lease applications.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

Head Bartender

Amacate Tortilla Bar
01.2017 - 03.2022
  • Preformed opening and closing duties printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed TABC guidelines for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, garnish preparation and sanitation protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Handled establishment of social media accounts in creasing customer traffic.

Education

General Studies

Blinn College
Bryan, TX
2016

Little Cypress Mauriceville
Orange, TX
06.2014

Skills

  • Cash Handling and Management
  • Property Marketing
  • Teamwork and professionalism
  • Grounds and Facility Inspection
  • Phone and Email Etiquette
  • Microsoft, Windows, Office
  • Fair Housing Laws Knowledge
  • Onesite
  • Major Social Media Engagement
  • Multi Tasking and Prioritization
  • Hospitality and Guest Service

Timeline

Waitress and Bartender

Iguana Raunas
10.2022 - 10.2024

Apartment Leasing Consultant

The Park at Clearlake
04.2020 - 10.2022

Head Bartender

Amacate Tortilla Bar
01.2017 - 03.2022

General Studies

Blinn College

Little Cypress Mauriceville
Hannah Saperstein