HANNAH SHOPE
Burns,TN
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Amazon Human Resources
Amazon
Nashville, TN
03.2020 - Current
- Prepared monthly, weekly and daily logs using Microsoft Office Suite/Chime.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved efficiency by effectively managing internal communications and correspondence.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Oversaw all HR needs for 14-employee operation across the Midwest Region locations.
- Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
- Addressed and resolved general payroll-related inquires.
- Evaluated timecards for accuracy on regular and overtime hours.
- Sent notices to employees and subcontractors regarding expiring documentation.
- Maintained human resources information system and kept employee files up to date and accurate.
Triage Nurse
Tennessee Women’s Care, Medical / Triage Nurse, COVID
St. Thomas
10.2019 - 03.2021
- Assisted physicians with in-office procedures such as IUD insertions and removals, colposcopies, cryo freezings, vulvar biopsies, etc.
- Administered medications & injections, as well as prepared & collect blood, urine, & tissue specimens for laboratory testing.
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
- Ensured patients' charts were current, took patients' medical histories Took vital signs such as blood pressure, temperature and weight Sterilized instruments, prepared lab specimens and notified patients of lab results from screening tests such as Pap smears, ultrasounds, mammograms Listened to heart tones and calculated gestational age Called in prescriptions over the phone and through fax.
Personal Assistant / Frist Family
01.2015 - 01.2020
- Devising and maintaining office systems, including data management and filing.
- Screening calls, inquiries and requests to deal with them appropriately.
- Making sure the correct people always had the right key code to enter and exit the premises.
- Meeting and greeting guests.
- Organize and maintain business and personal journals and make appointments or rescheduling meetings or events if needed.
- Dealing with all incoming and outgoing on behalf of the manager.
Administrative Assistant
Belle Meade Dermatology
02.2018 - 02.2019
- Answer and screen incoming calls Handle and redirect customer queries Take and distribute messages Manage all visitors Organize incoming and outgoing mail Coordinate meetings and appointments Assist with organization of company functions and events Prepare letters and documents Utilize MS Office fully in daily tasks and responsibilities Set up and maintain accurate data management systems Research and retrieve information Maintain a professional reception area.
Chiropractic Assistant / Administrator
Arrowhead Clinics
Brentwood, Tennessee
02.2017 - 02.2018
- Obtained and coordinated medical history of patients.
- Referred and consulted with physicians and other healthcare providers.
- Assessed and managed follow-up plans.
- Answered patient calls and questions.
- Cared for patients in acute and chronic pain.
- Assisted in the maintenance of medical charts and/or electronic medical records.
- (filing, reports, test results, home care forms) Requested police reports.
- Accurately posted and sent out all medical claims.
- Maintained a close personal relationship with Insurance companies.
- Ran the chiropractic back alone, made sure patients were properly following treatment plans along with exercises, time on traction beds, and proper stem placement all in a timely manner.
- Multitasking between handling the front desk, putting new patients into the system and making sure the back is running smooth.
- Completed a large amount of insurance verifications in a timely manner.
- Took adult and children vitals.
- (height, weight, blood pressure etc.) Answered and managed incoming and outgoing calls while recording accurate messages.
- Scheduled patients.
- Kept in contact with multiple lawyers in the Nashville area regarding patient liens.
- Filed, scanned and ordered legal documentation.
- Deeply explaining legal documentation.
Education
Nashville Christian School
Nashville State Community College
04.2017 - Current
Skills
Benefits and payroll coordination
Staff recruiting and retention
Time management
File and records management
Microsoft Office proficiency
Team Building
Training and mentoring
Workforce improvements
Timeline
Amazon Human Resources
Amazon
03.2020 - Current
Triage Nurse
Tennessee Women’s Care, Medical / Triage Nurse, COVID
10.2019 - 03.2021
Administrative Assistant
Belle Meade Dermatology
02.2018 - 02.2019
Nashville State Community College
04.2017 - Current
Chiropractic Assistant / Administrator
Arrowhead Clinics
02.2017 - 02.2018
Personal Assistant / Frist Family
01.2015 - 01.2020
Nashville Christian School