Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Shortt

Ocoee,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Exceeding good customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Food Runner

Otto's High Dive
Orlando, Florida
08.2024 - Current
  • Delivered food promptly to tables, ensuring accurate order fulfillment.
  • Collaborated with kitchen staff to enhance service efficiency during peak hours.
  • Maintained cleanliness of dining areas and assisted with table setups.
  • Monitored food presentation and quality before serving to guests.
  • Assisted in training new food runners on operational procedures and standards.
  • Responded swiftly to customer inquiries, enhancing their dining experience.
  • Ensured that all orders were correct before leaving the kitchen area.

Restaurant Hostess

Otto's High Dive
Orlando, Florida
12.2022 - Current
  • Greeted customers warmly upon arrival to create a welcoming atmosphere.
  • Managed reservations and seating arrangements to optimize guest flow.
  • Assisted servers by communicating guest needs and special requests effectively.
  • Maintained cleanliness and organization of the host stand and entry area.
  • Provided menus and explained daily specials to enhance customer experience.
  • Handled guest inquiries and concerns with professionalism and efficiency.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Sales Associate

South Beach Tanning
Altamonte Springs, Florida
05.2025 - 09.2025
  • Assisted customers with product selections and answered inquiries promptly.
  • Maintained knowledge of current promotions and sales to inform customers.
  • Guided clients in selecting optimal tanning solutions to achieve desired results.
  • Provided top-tier customer support, ensuring satisfaction.
  • Managed client appointments and maintained scheduling software efficiently.
  • Educated customers on skin care and safe tanning practices effectively.

Gymnastics Coach

Gymnastics USA
Winter Garden, Florida
12.2021 - 12.2022
  • Developed training programs for various skill levels and age groups.
  • Instructed gymnasts on proper techniques and safety practices.
  • Evaluated athlete performance and provided constructive feedback for improvement.
  • Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
  • Created a safe and supportive environment for athletes to practice their skills.
  • Provided motivational support and guidance to participants to develop and sustain positive relationships.

Education

Associate of Arts - Psychology

Valencia College
Orlando, FL
05-2029

Lake Brantley High School
Altamonte Springs, FL
05-2025

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Sales techniques
  • Time management
  • Relationship building
  • Strong teamwork

Timeline

Sales Associate

South Beach Tanning
05.2025 - 09.2025

Food Runner

Otto's High Dive
08.2024 - Current

Restaurant Hostess

Otto's High Dive
12.2022 - Current

Gymnastics Coach

Gymnastics USA
12.2021 - 12.2022

Associate of Arts - Psychology

Valencia College

Lake Brantley High School

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