Hannah Smith
Saint Louis,Missouri
Summary
Dedicated and compassionate undergraduate student with a commitment to improving others' lives through the health and human sciences. Currently employed as a Patient Care Technician at Barnes-Jewish West County, where I provide direct patient care and support. Looking to expand my knowledge and gain additional experience in healthcare to effectively contribute to promoting health and wellness. Eager to explore various facets of the healthcare field to identify the ideal career path and make a positive impact on individuals' lives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PATIENT CARE TECHNICIAN
BJC WEST COUNTY
07.2024 - Current
- Provides direct care and support to patients under the supervision of nurses and other medical staff
- Assist with daily activities, monitor patient health, and ensure a safe, clean environment
- Collaborates with interdisciplinary teams to provide quality healthcare to patients
OPERATIONS SUPERVISOR
UPS
11.2023 - 05.2024
- Oversaw daily operations to ensure efficiency and productivity.
- Responsible for managing a team of 10 employees, coordinating schedules, and implementing process improvements to optimize workflow.
- Utilized strong leadership and communication skills to motivate and guide employees, resolve issues, and achieve operational goals.
- Collaborated with cross-functional teams to meet customer demands and ensure customer satisfaction.
Package handler
UPS
07.2023 - 11.2023
- Responsible for efficiently and safely unloading packages from delivery trucks
- With the job method I unloaded packages onto a conveyor belt, while separating smalls, bags, bulk and irregulars to the designated spots
- Implemented the unload methods to my advantage to work more efficiently, allowing me to work faster and keep a constant, steady flow rate
Team member
Walgreens
09.2018 - 08.2020
- Worked on the floor greeting customers and helping them find products or answering any questions they may have had
- Stocking and organizing products on the floor while completing customer transactions at the register
Education
BS - Health Science, Health Administration
Indiana University Indianapolis
Indianapolis05-2025
Skills
- Manage and guide teams to achieve key objectives
- Effectively able to convey information
- Ability to adapt and thrive in fast and changing conditions
- Experienced in Epic for healthcare processes
- Deliver excellent service to clientele
- Proficient in Microsoft word
Certification
- Basic life support (BLS)
- Crisis prevention intervention (CPI)
- Patient Care Technician (PCT)
Timeline
PATIENT CARE TECHNICIAN
BJC WEST COUNTY
07.2024 - Current
OPERATIONS SUPERVISOR
UPS
11.2023 - 05.2024
Package handler
UPS
07.2023 - 11.2023
Team member
Walgreens
09.2018 - 08.2020
- Basic life support (BLS)
- Crisis prevention intervention (CPI)
- Patient Care Technician (PCT)
BS - Health Science, Health Administration
Indiana University Indianapolis
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