HANNAH SMITH
Memphis,TN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Interim Store Manager
Dicks Sporting Goods
Memphis, TN
10.2022 - Current
- Hired and managed a team of 45+ employees, including scheduling and training them in a variety of merchandising and operational functions
- Created a comprehensive store brand, including store signage, advertising, and engagement with customers
- Performed all opening and closing procedures, including cash office, securing the building
Sales Associate
RonJon Surf Shop
04.2022 - 08.2022
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Housekeeper
Walt Disney World
07.2021 - 04.2022
- Efficiently cleaned guest rooms with intricate detail
- Was asked to work in the housekeeping office to help coordinate day by day tasks for over 20 housekeepers
- Answered direct phone calls from guests and resolved any issues at hand
Pickup Department Lead
Kroger
09.2020 - 07.2021
- Exceed customers' expectations for selecting groceries while going around the store quickly and efficiently
- Communicated with customers directly and resolved any issues resulting from their orders
- Managed team schedules, department projects and quality assurance
Education
Associate of Science - Business Administration
Schoolcraft College
Livonia06.2020
Timeline
Interim Store Manager
Dicks Sporting Goods
10.2022 - Current
Sales Associate
RonJon Surf Shop
04.2022 - 08.2022
Housekeeper
Walt Disney World
07.2021 - 04.2022
Pickup Department Lead
Kroger
09.2020 - 07.2021
Associate of Science - Business Administration
Schoolcraft College
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